Medical Assistant

SB Clinical Practice Management Plan•Commack, NY

10d•Onsite

About The Position

The Medical Assistant supports physicians and other clinical staff in an ambulatory clinic by performing routine clinical and clerical work. The role includes rooming patients, documenting information in the electronic medical record, taking vital signs, assisting with examinations and procedures, collecting specimens, performing routine laboratory tests, and supporting patient care and clinic operations. The Medical Assistant also helps maintain exam rooms and supplies, follows patient-flow and visit-completion protocols, communicates with patients, and performs administrative duties as needed.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program.
Knowledge of medical terminology.
Exceptional customer service and telephone etiquette.
Ability to maintain effective and organized systems to ensure timely patient flow.
Computer and/or electronic medical record experience.

Responsibilities

Place patients in examination rooms and document medications, vital signs, and the main reason for the visit in the electronic medical record.
Perform screening and measurement procedures, including height, weight, blood pressure, pulse, and temperature.
Prepare patients and equipment for examinations and special procedures.
Collect blood or other laboratory specimens as requested by a physician.
Perform routine laboratory tests.
Enter proposed orders into the electronic medical record for review and approval by a licensed independent provider.
Obtain prior test results from outside laboratories, radiology providers, and physicians’ offices.
Explain treatment procedures, medications, diets, and physicians’ instructions to patients clearly and effectively.
Clean and sterilize instruments and dispose of contaminated supplies according to regulations.
Maintain adequate medical inventory in each examination room and order supplies as needed.
Keep examination rooms clean and prepare them after each patient and for specific procedures.
Follow HIPAA and OSHA guidelines.
Perform administrative duties as needed, including answering phones and scheduling appointments.
Create and update telephone encounters when reporting and responding to patients’ medical concerns and requests, and forward them to appropriate staff and medical providers.
Follow patient-flow protocol: reception, registration, triage, labs, and escort to provider.
Follow visit-completion protocol: receive encounter and referral forms, schedule next appointments, schedule outside referrals at the appointed time, and update the visit log.
Perform other related duties as assigned by management.