Medical Assistant - Batavia Dermatology (Per Diem)

Rochester Regional Health•Batavia, IL

About The Position

The Medical Assistant supports patient care and day-to-day office operations in the Batavia Dermatology department. The role includes clinical support, patient interaction, administrative duties, and practice support. This is a per diem position with varying weekly hours and 8-hour shifts.

Requirements

  • Strong customer service skills.
  • Computer skills.
  • Communication skills.

Nice To Haves

  • Associate degree preferred.
  • Two years of pre-hospital care activities or acute/critical care experience preferred.
  • Medical Assistant Certification preferred.
  • For Elder ONE employment, one year of experience with a frail, elderly population preferred.

Responsibilities

  • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
  • Obtain and document patient vital signs, history, and screenings, and promptly report abnormalities.
  • Perform EKGs, phlebotomy, and point-of-care testing; collect and process specimens for external testing.
  • Assist providers and nursing staff during procedures and clinical care activities.
  • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
  • Provide patient education and instructions under provider or RN guidance.
  • Maintain exam and treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
  • Order and track clinical supplies; assemble information packets and support provider communications.
  • Support patient flow through check-in and check-out, scheduling, referrals, insurance verification, and phone management.
  • Facilitate patient communication, including mailing provider updates and assisting with MyCare sign-up.
  • Escort patients to ancillary services such as the lab or radiology as needed.
  • Manage medical records through abstraction, scanning, and filing health maintenance and test reports.
  • Compile data from patient records for quality assurance and improvement activities when requested.
  • Process payments and charge entry; manage non-clinical office supplies and distribute mail.
  • Perform other duties as assigned to ensure smooth practice operations.
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