Medical Assistant MA, Family Practice, ProHealth Physicians

UnitedHealth Group•Middletown, CT

4d•$16 - $25•Onsite

About The Position

Medical Assistant MA, Family Practice, ProHealth Physicians Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you'll experience: Exceptional teamwork Robust medical resources Passionate professionals with a focus on patient-centered care

Requirements

Graduate of of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the United States Armed Forces OR 2+ years of aide or tech level work experience in healthcare

Nice To Haves

Graduate from an accredited MA program
Completed relevant medical assisting training by any branch of the armed forced of the United States
Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT
CPR/BLS Certification
1+ years of MA experience
Experience working with Epic
Experience working in a primary care office
Intermediate level of computer proficiency

Responsibilities

Provide patient care, clinical summary and direction on next steps or follow up
Perform phlebotomy for patients as needed
Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
Carry out standing orders consistent with practice policies and procedures
Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
Assist care team to assure smooth office operation and delivery of excellent service through teamwork
Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
Adhere to all patient safety initiatives and infection control regulations
Perform other duties as assigned