Medical Assistant I - ENT - West Valley City/Fairbourne
About The Position
Fast-paced specialty clinic located in West Valley City, Utah is looking for an ENT Medical Assistant. Duties will vary and include the following: chart documentation, patient flow, insurance prior authorizations, phone triage, appointment and surgery scheduling and more. The ideal candidate will possess strong organizational skills, excellent grammar and writing skills, ability to multi-task, adapt to change and handle all patient interactions with compassion and professionalism. Working knowledge of medical terminology or previous medical field experience helpful but not required.
Requirements
- Strong organizational skills
- Excellent grammar and writing skills
- Ability to multi-task
- Adapt to change
- Handle all patient interactions with compassion and professionalism
- Excellent customer service skills - able to communicate courteously and effectively to patients.
- Typing / keyboarding skills, 40 wpm.
- Basic arithmetic, computer and analytical skills.
- Must be dependable, flexible, and multi-task oriented.
- Enjoy working with people, being a team player and willing to help others with tasks.
- Must be able to read, communicate and write well in English.
- Must be able to communicate professionally both verbally and in writing with physicians, clinic staff and patients.
Nice To Haves
- Working knowledge of medical terminology
- Previous medical field experience
- Additional languages helpful
- Experience with prior authorizations and surgery scheduling is preferred
- 1-3 years of experience in an office setting or medical field is preferred
Responsibilities
- Chart documentation
- Patient flow
- Insurance prior authorizations
- Phone triage
- Appointment and surgery scheduling
- Prepare in advance required information for patient visits.
- Greet, room and complete patient intake interview.
- Convey patient intake information to treating provider, accompany provider during patient exam.
- Assist provider with educating patients on proposed treatment plan, procedure instructions and more.
- Assist provider with procedure visits as needed.
- Return patient phone calls in a timely manner, compassionately relaying information between provider & patient.
- Adequately document all patient interactions in electronic medical record.
Benefits
- Vision
- Dental
- Medical
- Sick Leave
- Paid Time Off
- Life Insurance
- Paid Maternity Leave
- Tuition Reimbursement
- Short- and Long-Term Disability
- Employee Assistance Program (EAP)
- Health Savings and Flexible Spending Accounts
- 401(k) with a Company Match, Profit Share, and Safe Harbor Contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
