About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. This role as an Ophthalmic Technician is a valuable asset to an Ophthalmologist, assisting in providing excellent patient care. The employee will handle a wide range of duties using equipment to perform initial testing to prepare a patient for an exam with an Ophthalmologist. Training is provided, and no prior medical/eyecare experience is required.

Requirements

  • High School Diploma or GED Equivalent
  • Favorable result on Background Check
  • Basic computer skills
  • Strong customer service skills
  • Excitement to learn and grow
  • Minimum Required: High school diploma or general education degree (GED) required
  • Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

Nice To Haves

  • Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Responsibilities

  • Facilitate patient flow
  • Assist the doctor in preliminary testing
  • Verify medical and vision insurances
  • Effectively communicate with patients, doctors, and managers
  • Answer inquiries through phone, email, and in-person requests
  • Provide exceptional customer service during every patient encounter (in person or via phone)
  • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
  • Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
  • Comply with all company policies and procedures including HIPAA
  • Verify patient information by interviewing patient
  • Recording medical history, current medications and confirming purpose of visit
  • Records all data in the patient's Electronic Medical Record (EMR)
  • Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
  • Perform dilation, refraction, pressures, and a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
  • General office duties and cleaning to be assigned by manager

Benefits

  • Full Benefits Package - Medical, Vision, Dental and Life Insurance
  • 401k + Employer Matching
  • Paid Time Off and Paid Holidays
  • Paid Maternity Leave
  • Optical Education Reimbursement
  • Competitive Base Pay
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