Medical Assistant

UPMC•Pittsburgh, PA
•Onsite

About The Position

UPMC University of Pittsburgh Physician is hiring a full-time Medical Assistant to support Neurology Administration. The role assists physicians with patient care and related clerical, environmental, and organizational tasks, with a focus on patient satisfaction. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekends, holidays, travel, or on-call work. The position is located at 3471 Fifth Avenue in Pittsburgh. The Medical Assistant supports front-office operations, prepares and maintains patient records, coordinates appointments and patient flow, and helps prepare exam and procedure rooms. The role also assists patients, collects health information and vital signs, performs designated clinical tests and procedures, documents information in medical records, and administers injectable medications or vaccines under a physician’s direction and supervision when appropriate. The position requires compliance with applicable regulations and UPMC policies, including confidentiality and infection-control requirements.

Requirements

  • High school diploma or equivalent.
  • Basic computer skills.
  • Knowledge of medical terminology and examination, diagnostic, and treatment-room responsibilities.
  • CPR certification based on AHA standards, including didactic instruction and a skills demonstration component, within 30 days of hire.
  • Act 34 clearance.

Responsibilities

  • Send and receive patient medical records in accordance with HIPAA and applicable state and federal regulations.
  • Obtain laboratory and x-ray reports, hospital notes, referral information, and other records; complete forms and requisitions as needed.
  • Schedule appointments and verify insurance coverage and patient demographics.
  • Prepare and manage patient charts, ensuring information is complete and filed appropriately; perform other front-office duties as required.
  • Prepare patient rooms and set up instruments and equipment according to department protocol.
  • Clean exam and procedure rooms, instruments, and equipment between visits to maintain infection control; follow scheduled maintenance procedures and maintain appropriate records.
  • Manage supply inventory and restock exam and procedure rooms.
  • Review schedules and organize patient flow; accompany patients to exam or procedure rooms.
  • Assist patients with walking, transfers, dressing, specimen collection, and preparation for exams as needed.
  • Collect patient information and history, take vital signs, and perform screenings according to provider guidelines.
  • Relay instructions to patients and families.
  • Answer calls and provide pertinent information, including patient education as directed.
  • Perform phlebotomy, EKGs, and level-one laboratory testing, and perform clinic procedures according to policy and procedure.
  • Assist physicians with procedures and document patient information in the medical record.
  • Comply with requirements of regulatory agencies, including OSHA, CLIA, and the Pennsylvania Department of Health.
  • Maintain strict confidentiality of medical records and other data and comply with UPMC Health System policies and procedures.
  • Administer injectable medications and vaccines when appropriate, under the direction and supervision of a physician.
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