Medical Assistant - Manning - Float Pool

El Rio Community Health Center•Tucson, AZ

21h•$18 - $26

About The Position

The Medical Assistant serves as part of a team providing quality healthcare to El Rio patients. The role provides direct patient care and clinical and non-clinical services within the Medical Assistant scope of practice at clinic locations assigned by management. The employee follows El Rio Health policies and procedures and routinely works with general supervision and review; issues involving departures from standard policies, interpretations, or procedures are reviewed with a supervisor. The position supports El Rio Health’s mission to provide comprehensive, quality healthcare that is affordable and accessible. The Medical Assistant completes patient intake and documentation, performs appropriate procedures and activities, coordinates patient care needs, processes provider orders, and completes administrative work supporting clinical operations. The role requires maintaining patient confidentiality, safe and hygienic work areas, professional conduct, and compliance with organizational and accreditation requirements. Clinic assignments may change to support operational needs.

Requirements

High school diploma or General Education Diploma (GED).
A Medical Assistant Certificate from an approved and accredited educational institution.
Current Basic Life Support (BLS) certification for healthcare providers.
Current, valid Level I fingerprint clearance card in good standing, or application for the card within seven working days after beginning employment.
May be required to have reliable transportation to accommodate operational reassignments during the workday.
If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements are required.
Must undergo drug testing before employment and may be subject to post-accident, reasonable suspicion, return-to-duty, and follow-up drug and alcohol testing.
Arizona employees must submit a Level One Fingerprint Clearance card or fingerprint receipt before the hire or transfer date; the Level One Non-IVP card must be received within 30 days after the hire or transfer date.

Nice To Haves

One year of experience as a medical assistant in an ambulatory healthcare setting.
Bilingual English and Spanish skills, including the ability to speak, read, and write in both languages.

Responsibilities

Complete assigned clinical and non-clinical duties, tasks, and responsibilities within reasonable time frames and established performance standards.
Complete the patient intake process before the patient sees a provider, documenting information, patient responses, and actions in the Electronic Health Record (EHR).
Perform or assist with procedures and activities within the Medical Assistant scope of practice and comply with Nursing Policies and Procedures.
Anticipate and respond to patient needs, including coordinating outside medical records and laboratory and radiology results.
Complete provider orders and ensure patients understand their discharge instructions.
Enter completed orders and actions into the EHR and submit them for processing within the defined period.
Complete administrative and non-clerical activities received through El Rio Health IT systems or the Patient Portal, including required documentation.
Maintain proficiency and meet performance expectations, including completing annual competency skills evaluations.
Maintain clean, safe, and hygienic work areas, workstations, and examination rooms, and follow hand-washing requirements and applicable policies.
Comply with Joint Commission accreditation standards and related compliance and reporting requirements.
Protect patient confidentiality and comply with HIPAA and corporate requirements.
Follow the organizational Code of Conduct, policies and procedures, Standing Orders, and Service Excellence requirements.
Maintain a safe work environment, address or report hazards, follow health and safety procedures, and participate in safety programs, which may include assignment to an emergency response team.
Work professionally and perform assigned duties at clinic locations or assignments designated by organizational leadership to support operational needs.
Evaluate and prioritize problems and issues, using appropriate critical-thinking and problem-solving skills to resolve them effectively and promptly.
Communicate proactively and effectively with patients to support compliance with scheduled appointments and treatments, and document communication efforts in the EHR according to Nursing Policies and Procedures.
Immediately notify supervisory staff of safety hazards or potential hazards.
Label, rotate, and stock medications, medical supplies, and equipment in compliance with Nursing Policies and Procedures, maintaining appropriate inventories.