Medical Assistant (Per-diem) Port St. Lucie, FL
About The Position
The Medical Assistant supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals. In a pediatric urgent care setting, the role provides primary patient care based on individual needs and within the Medical Assistant’s scope of practice, under a physician’s direct supervision. The position also maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors. The Medical Assistant provides clinical and administrative support for providers, patients, and office operations; helps with patient intake and routine clinical procedures; maintains supplies and cleanliness; and contributes to patient safety, confidentiality, service recovery, and exceptional customer service. The role may also assist with splints and other medical procedures as needed.
Requirements
- High school diploma or GED.
- Prior experience and/or education as a Medical Assistant.
- Knowledge of EKG placement and processing in children.
- Ability to obtain laboratory tests via nasal swab and venipuncture.
- Professional and friendly demeanor.
- Strong communication and organizational skills.
- Prior pediatric experience.
- Ability to multitask in a fast-paced environment.
- Comfort with computers and Microsoft Office Suite.
- Willingness to learn medical software.
Nice To Haves
- Venipuncture experience preferred.
- Experience with medical records preferred.
Responsibilities
- Provide clinical and administrative support for providers, patients, and office operations.
- Greet and register patients as they arrive.
- Obtain medical histories, patient vital signs, and intake information.
- Prepare patients for X-rays.
- Perform and document routine laboratory work, such as throat and urine cultures.
- Irrigate and assist with wounds.
- Assist with laboratory quality-control testing.
- Support the patient care team and provide care within the scope of practice.
- Keep exam rooms and front reception stocked with supplies.
- Maintain order and cleanliness in the waiting room.
- Follow standard safety practices and precautions.
- Respond to emergencies involving patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
- Follow policies and procedures, and report needed changes to the management team.
- Maintain patient confidentiality and protect patient-care information.
- Take ownership of challenging requests and look for opportunities to add value to the role.
- Assist patients with complaints and participate in service recovery when needed.
- Perform other duties as needed, including applying splints and assisting the nurse or provider with other medical procedures.
- Provide exceptional customer service.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
