Per Diem - Medical Assistant (FGP), Manhattan, Psychiatry

NYU Langone Health • New York, NY

1d • $34 - $34 • Onsite

About The Position

NYU Grossman School of Medicine, a top-ranked medical school and an integral part of NYU Langone Health, is seeking a Medical Assistant to join their team. This role is responsible for assisting physicians, Advanced Care Practitioners, and nurses in providing patient care. Key duties include validating patient identifiers, preparing patients and rooms, measuring vital signs, drawing blood, collecting lab samples, and performing administrative tasks such as scheduling appointments, answering phone calls, and data entry. The position emphasizes promoting a positive patient experience and effective communication within the healthcare team.

Requirements

• High School Diploma or the equivalent.
• Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA)).
• Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset.
• Demonstrated ability in computer skills.
• Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• MA experience preferred.

Responsibilities

• Escorts patients to exam rooms.
• Cleans and stocks exam rooms.
• Measures and records patient vital signs.
• Obtains and processes blood samples as per NYULH policy.
• Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR.
• Promotes a positive patient experience.
• Communicates effectively with providers and administrative staff, escalates issues.
• Answers phone calls.
• Reviews and responds to in-basket messages.
• Follows up on Rx refill requests.
• Assists physician with patient intake & transcribing visit into EPIC.
• Performs other duties as needed.
• Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed.
• Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
• Assists with maintaining patient flow to and from exam rooms and treatment areas.
• Assists in escorting patients and specimens throughout the facility.
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient.
• Communicates the functionality and purpose of MyChart to patients during intake.
• Ensures the appropriate translation services or equipment is in place prior to the start of visit.
• Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as per organizational policy & procedure.
• Performs Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place.
• Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history.
• Reviews and imports any “Prepare for your Visit”, “Outside Information” and patient history prior to provider encounter.
• Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards.
• Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories (Immunization, Medical & Surgical).
• May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic.
• Maintains patient privacy as it relates to HIPPA standards.
• Handles appropriate patient calls and documents outcome of all patient communications as needed.
• Refers all clinical questions/concerns to RN/Provider.
• Assists with inbasket message management including any necessary tasks related to patient medical advice requests as per best practices.
• Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care.
• Assists physicians with procedure and/or set-up according to the specialty where necessary.
• Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed.
• Effectively communicates as supplies need to be replenished.
• Cleans and sterilizes designated equipment after use, following organizational policy & guidelines, and with documentation of required competency in place.
• Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment.
• Reviews appropriate downtime procedures as it relates to patient visit.
• Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc.
• Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care.
• Assists with prescription refill request by locating requested prescription in EMR, identifying last patient visit, and tasking RN, LPN, or Provider to evaluate, set up and/or process for renewal.
• Accompanies physician into exam room and transcribes history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD and document accurately the physician's encounter with the patient.
• Lists all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician.
• Documents patient orders including laboratory tests, radiology tests, medications, etc.
• Prepares equipment, verifying optimal working conditions.
• Assists with accurate placement and other necessary components to ensure effective and precise treatment delivery.
• Stays with patient or is readily available during sessions to address discomfort or concerns.
• Observes the patient for adverse reactions or unusual symptoms.
• Operates the equipment for procedures.
• Completes operator notes.
• Measures vital signs (blood pressure, heart rate) as required by the protocol.

Benefits

• Financial security benefits
• Generous time-off program
• Employee resources groups for peer support
• Holistic employee wellness program (physical, mental, nutritional, sleep, social, financial, and preventive care)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED