Medical Assistant

Genesis OB/GYN•Tucson, AZ

10d

About The Position

The Certified Medical Assistant provides clinical and administrative support to OB/GYN physicians and other clinical staff. The position requires strong communication and organizational skills, empathy toward patients, and the ability to maintain confidentiality and professionalism. The Medical Assistant works in a professional healthcare office setting and may be exposed to communicable diseases, blood-borne pathogens, and toxic substances. Occasional travel or overtime may be required.

Requirements

Current valid certification as a Medical Assistant or Certified Nurse’s Aide.
Strong knowledge of medical terminology.
Knowledge of patient care techniques, administering injections, drawing blood, taking vital signs, and performing basic laboratory tests.
Knowledge of sterilization processes.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Customer service skills to handle patient questions and concerns with professionalism, empathy, and patience.
Excellent communication and interpersonal skills.
Ability to handle unexpected situations calmly and resolve patient concerns or conflicts.
Ability to collaborate in a team environment.

Nice To Haves

Experience and knowledge of an EMR system; preferred but not required.

Responsibilities

Verify patient information by interviewing patients, recording medical histories, and confirming the purpose of visits.
Prepare patients for examinations by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summaries.
Collect and prepare laboratory specimens, administer injections, and draw blood.
Safeguard electronic and paper medical records, complete diagnostic and procedure coding, and maintain patient confidentiality.
Transmit physician orders and answer patient questions about surgery.
Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
Sterilize equipment and maintain working knowledge of the Autoclave.
Prepare exam rooms by stocking supplies and cleaning after each patient visit.
Manage patient flow to optimize the physician’s schedule.
Maintain accurate and timely patient documentation in the EHR system.
Assist providers with in-office examinations and procedures while ensuring patient comfort.
Educate patients on reproductive health, prenatal care, contraception, and other health-related concerns.
Respond to patients, vendors, and employees.
Monitor supplies and place appropriate orders.
Coordinate and collaborate with team members.
Schedule patient visits and follow-ups.
Assist with answering phones and checking patients in and out when needed.
Perform other duties as assigned.