Medical Assistant

LONE STAR ARTHRITIS AND RHEUMATOLOGY ASSOCIATES•Fort Worth, TX

About The Position

Arizona Arthritis & Rheumatology Associates, P.C. (AARA) is the largest private rheumatology practice in the United States, with over 60 providers, 15 sites, and more than 300 employees. The practice provides assessment and treatment for rheumatological and podiatric patients and supports its providers through a Research department. AARA’s vision is to provide the best rheumatology care anywhere while balancing sustainable operations with the highest possible level of patient care. AARA is seeking an ambitious, friendly, positive, and compassionate Medical Assistant. The role involves assisting physicians and APCs by greeting and rooming patients, taking vital signs and weight, and answering patient questions. Medical Assistants are cross-trained for front- and back-office duties and are expected to be flexible, able to multitask, and attentive to detail and accuracy. Duties include reception and clerical work as well as support for infusion care.

Requirements

High school diploma or equivalent.
High-level dedication to excellent patient care, office teamwork, detail, and accuracy.
Good oral and written communication skills.
Good computer skills.
Flexibility and dependability, with the ability to multitask in a fast-paced medical office environment.
Medical Assistant diploma or certificate from an accredited facility.

Nice To Haves

Bilingual in Spanish.
Working knowledge of phlebotomy.
IV experience preferred.
General clerical knowledge.

Responsibilities

Greet patients.
Register patients according to established protocols.
Assist patients with completing necessary forms and documentation, including medical insurance forms.
Ensure patient information, including billing information, is accurate.
Answer incoming calls and respond to inquiries.
Schedule patient appointments.
Collect co-pays and payments.
Obtain external medical reports as required by medical professionals.
Respond to and comply with requests for information.
Complete other clerical duties as assigned.
Keep the reception area well maintained, neat, and clean.
Safeguard patient privacy and confidentiality.
Assist with charting and recording infusion vitals and administration.
Obtain patient vital signs before an infusion, during the infusion, and at discontinuation.
Draw labs if needed.
Conduct a verbal pre-infusion questionnaire with the patient.
Assist with removal or discontinuation of an IV.
Maintain a sterile environment at all times.
Maintain drug inventory and medical supply stock.