Medical Assistant

CenterWell•Green Valley, IL

5d•$43,000 - $56,200•Onsite

About The Position

The Medical Assistant provides safe, high-fidelity clinical support that bridges administrative preparation and provider intervention. The role oversees patients’ clinical readiness through proactive rooming, accurate screenings, medication and allergy verification, and empathetic education, helping preserve the patient journey and maximize provider efficiency. This is an onsite, patient-facing role that reports to the Center Administrator. The Medical Assistant completes core duties within established processes, uses judgment to prioritize assigned work, and escalates concerns appropriately. The role also manages the EMR inbox according to routing rules, handles patient messages and lab results, and follows up with pharmacies on medication adherence. The goal is to provide same-day attention to tasks and maintain clinical flow. The Medical Assistant uses the loop-back method to confirm patient understanding of next steps. This position is part of the company’s tuberculosis screening program; selected candidates must be screened for TB.

Requirements

Knowledge of basic anatomy.
Computer literacy.
Knowledge of HIPAA and safety policies, including privacy protections and safety requirements.
Knowledge of immunization protocols and medication or vaccine administration.
Knowledge of infection prevention and OSHA standards, including infection-control and safety requirements.
Knowledge of point-of-care testing (POCT) and specimen-handling standards.
Ability to deliver responsive, patient-centered support.
Ability to accurately record patient-care information.
Ability to perform clinical tasks safely and consistently.
Ability to recognize and manage emotions effectively.
Ability to work effectively across professional teams.
Ability to convey information clearly and compassionately.
Ability to recognize risks and workflow needs in real time.
Ability to maintain accuracy across repetitive tasks.
Ability to communicate clearly to ensure understanding.
Ability to adapt effectively to changing situations and challenges.
Active Basic Life Support certification.
Right to work in the United States.
Ability to work the assigned clinic hours.
Must meet state requirements.
Selected candidates must complete tuberculosis screening.

Nice To Haves

Familiarity with clinical procedures in a primary care environment.
Knowledge of value-based care fundamentals, including HEDIS, CPT/ICD coding, and CAHPS/HOS patient-experience measures.
Ability to follow defined workflows consistently.
Ability to resolve conflicts efficiently and effectively.
Ability to coach others.
Ability to interpret numerical and quantitative information.
Current Medical Assistant certification or certification in progress.

Responsibilities

Prepare patients clinically through rooming, vital signs, medication and allergy verification, and validated screenings such as PHQ-9 and fall-risk screening.
Perform assigned clinical activities safely and consistently within established processes and applicable scope.
Manage the EMR inbox using routing rules for patient messages, lab results, and medication-adherence follow-ups with pharmacies.
Provide same-day attention to inbox and worklist tasks to maintain clinical flow.
Prioritize assigned tasks and appropriately escalate unclear, abnormal, or time-sensitive information.
Educate patients on next steps and confirm understanding using the loop-back method.

Benefits

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term disability
Long-term disability
Life insurance
Other associate wellness and healthcare decision-support opportunities
Eligibility for a bonus incentive plan based on company and/or individual performance