Certified Medical Assistant

Mid Cities Psychiatry • Euless, TX

1d • $35,000 - $45,000 • Onsite

About The Position

Mid Cities Psychiatry specializes in the diagnosis and treatment of mental health illnesses, including treatment-resistant depression and substance use disorders. We are looking for a Medical Assistant (MA) for our reputable team of mental health professionals. Mid Cities Psychiatry has a structured environment having a culture where all our team members strive to work with each other.

Requirements

• Must have a working knowledge/experience of EMR / HER
• Must have a typing speed of at least 40 WPM (words per minute)
• Must be proficient in Microsoft Office and Google Suite applications
• Able to answer and screen incoming calls
• Adhere to established office policies, procedures, and systems
• Communicate with patients and team members with a high degree of accuracy using available tools
• Maintain confidentiality of data and information
• Maintain a positive working relationship and cultivate a cooperative work environment
• Must be trustworthy and dependable and maintain a sense of humor and a positive attitude
• Must have strong administrative and leadership skills and be able to work in a fast-paced environment
• Must have experience in handling prior authorization, pre-certification, and medication refills
• Must have experience in updating patient’s medical records, uploading patient’s charts, updating patient’s history, and keeping track of medications, dosage, and side effects
• Coding and filling out insurance forms
• References
• Background Check
• Urine Drug Screening

Responsibilities

• Schedule new and established patients with a high degree of accuracy and attention to detail.
• Conduct patient outreach, follow-up calls, and appointment reminders.
• Support care coordination and follow-up on patient care plans.
• Review patient charts and identify outstanding care needs or care gaps.
• Update and maintain accurate patient information and medical records.
• Document patient interactions and care coordination activities in the EMR/EHR.
• Coordinate effectively with providers, Medical Assistants, and other clinical staff.
• Assist with medication list review and reconciliation under provider direction.
• Process and follow up on medication refill requests and prior authorizations as required.
• Assist with insurance-related documentation, coding, and forms.
• Communicate with patients regarding appointments, care coordination, and administrative needs.
• Escalate clinical concerns or patient issues to the appropriate provider or clinical staff.
• Maintain strict patient confidentiality and comply with HIPAA and applicable U.S. healthcare regulations.
• Follow established office policies, procedures, workflows, and quality standards.
• Contribute to a professional, respectful, cooperative, and patient-centered work environment.

Benefits

• Medical Insurance (eligibility begins the first day of the month after 60 days of employment)
• Dental & Vision benefits (eligibility begins the first day of the month after 60 days of employment)
• PTO, Public Holidays, Sick-Leave
• 401k contribution of 3.0% after 12 months of continuous employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed