Medical Assistant Outpatient Mental Health

Allina Health System • Coon Rapids, MN

1d

About The Position

The Medical Assistant provides support to providers and nursing staff in delivering timely, quality patient health care services in an outpatient mental health setting. Duties include rooming patients, managing patient flow, collecting and documenting patient information, administering medication, assisting with procedures, and communicating with patients. The role is a 1.0 FTE position, working 80 hours per two-week pay period on a consistent weekday day-shift schedule. Some travel to nearby clinics within 25 miles may be required for business or staffing needs; mileage reimbursement is available.

Requirements

• Must be at least 18 years old and have the education and/or experience needed to meet the required principal competencies.
• Must have completed a Medical Assistant program or a comparable healthcare education program with a similar scope of clinical training.
• Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum.
• Must have current BLS certification from the American Heart Association or American Red Cross, or complete Allina in-house BLS training within 30 days of hire.

Nice To Haves

• High school diploma or GED.
• Previous Medical Assistant experience.
• Medical Terminology.
• Medical Assistant certification, such as CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), or CMAA (NHA).

Responsibilities

• Room patients, manage patient flow, and obtain adequate patient medical information and data.
• Collect and confirm patient information through interviews, questionnaires, and vital signs, and accurately document it in the EMR.
• Help patients prepare for physician examinations, including providing psycho-emotional support.
• Collect, label, and process specimens, and facilitate obtaining lab and imaging results.
• Work with the electronic medical records inbox and respond to messages as delegated by an RN or provider.
• Provide backup at the front desk and assist with patient registration and scheduling as needed.
• Perform patient care tasks delegated by a provider or RN, including injections and assisting with procedures.
• Support patient care and reinforce information about tests, labs, procedure preparation, treatment plans, prevention, and other health topics.
• Coordinate test and procedure results with a provider or RN.
• Prepare refill information for provider review and prescribing as needed.
• Assist with patient transportation as needed.
• Contribute to a safe environment for patients, visitors, and employees; report environmental risks and equipment malfunctions.
• Use equipment according to policies, procedures, manufacturer directions, and standards.
• Follow policies, procedures, standard work, and proper techniques when providing patient care.
• Clean, stock, and maintain inventory for examination, medication, and supply rooms.
• Report acute problems and changes in a patient's condition.
• Apply high-reliability safety principles to all interactions.
• Perform other duties as assigned.

Benefits

• Medical and dental benefits.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support and benefits to navigate the Federal Public Service Loan Forgiveness Program.
• Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools.
• A $2,000 starting bonus is available for eligible external talent.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed