Medical Assistant

USPI•Greenville, NC

12d•Onsite

About The Position

Gastroenterology East, P.A. & Endoscopy Center is seeking a Medical Assistant to support clinical and administrative operations while providing patient-centered care in Greenville, North Carolina. The role helps create a welcoming environment, supports patient flow, and prepares patients and rooms for procedures in a fast-paced clinical setting. The center provides gastrointestinal services including colonoscopy, EGD, capsule endoscopy, and liver elastography.

Requirements

High school diploma or GED.
BLS certification.
Completion of a Medical Assistant, Certified Nursing Assistant (CNA), or Patient Care Technician (PCT) training program.
Strong customer service and communication skills.
Ability to work independently and as part of a team.
Excellent time management and organizational skills.
Attention to detail and commitment to patient safety.
Ability to manage multiple priorities in a fast-paced setting.

Nice To Haves

At least 1 year of relevant clinical experience.

Responsibilities

Greet patients and provide exceptional customer service.
Answer and direct phone calls, respond to patient inquiries, and address patient needs promptly.
Prepare and maintain procedure rooms, including cleaning, stocking, and room turnover.
Assist with patient flow to and from procedure rooms.
Support patient positioning and care within scope of practice.
Pull and stage case materials in designated areas.
Maintain accurate documentation and assist with administrative duties as needed.
Follow aseptic and sterile techniques in applicable procedures.
Ensure adherence to quality, safety, and infection control standards.
Collaborate with team members to improve efficiency and patient experience.
Adapt quickly in a fast-paced clinical environment.