Medical Assistant (MA) Float

Proliance Surgeons•Tacoma, WA

6d•Hybrid

About The Position

The medical assistant acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines. This role requires the medical assistant to float to all three Proliance Puget Sound Orthopaedics clinics: Tacoma, Lakewood & Gig Harbor. Mileage and toll reimbursement are provided when traveling away from the home site.

Requirements

High school graduate or equivalent.
Basic knowledge of medical terminology and medications.
Basic computer knowledge and skills, including data entry.
Superior customer service skills.
Impeccable integrity.
Great interpersonal skills, demonstrating patience, compassion, empathy, and the ability to work well with all types of people.
Adherence to all safety, risk management, and precautionary procedures, including the consistent respect for confidentiality (HIPAA).
Use time efficiently, with attention to quality, detail, accuracy, and completion.
Consistency, timeliness, and dependability.
Effective team membership, supporting and working with others to achieve common goals.
Ability to adapt to continuous change/flexibility.
Demonstrated ability to continuously learn.
Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision.
Clear oral and written communication skills.
Demonstrated aptitude to organize and prioritize work.
Critical thinking and problem-solving skills.
Skilled in coping with fast-paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner.
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision.

Nice To Haves

Graduate of an accredited Medical Assistant Program.
Current Washington State Medical Assistant Certification.
1-2 years’ experience in a medical office.
Familiarity with or working knowledge of Electronic Medical Records.

Responsibilities

Assist in providing direct patient care for office visit patients, which may involve arranging exam room instruments and equipment, maintaining supplies, disposing of contaminated supplies and sterilizing medical instruments, positioning patients for exams and procedures, collecting and preparing laboratory specimens, and obtaining vitals, patient history, and chief complaints.
Assist providers within clinic procedures, which may involve preparing patient exam, dressing, and/or procedural areas using vigorous aseptic technique, holding patients in position for extended periods, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables.
Hand instruments to providers while standing for long periods.
Report test results to patients as indicated by the physician in a timely manner.
Chart all vital information in the electronic record and verify that all information related to medication, health history, and reason for visit is obtained and documented.
Perform phone triage, post-op calls, and respond to voicemail messages within 24 business hours, performing the required action.
Document all encounters.
Maintain patient documentation for visits and communications in person or over the phone.
Coordinate care and diagnostic testing at other facilities as indicated by the physician.
Assist providers in e-scribing and maintaining medication lists.
Assist providers in maintaining communication with referring doctors.
Maintain equipment and ensure supplies are stocked and in place.
Follow all other daily team duties and special tasks as assigned.