Medical Assistant (MA) Float

Proliance Surgeons•Tacoma, WA

7h•$22 - $38•Hybrid

About The Position

The medical assistant acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines. This role requires floating to all three Proliance Puget Sound Orthopaedics clinics: Tacoma, Lakewood & Gig Harbor. Mileage and toll reimbursement is provided when traveling away from the home site.

Requirements

High school graduate or equivalent
Basic knowledge of medical terminology and medications
Basic computer knowledge and skills, including data entry
Superior customer service skills
Impeccable integrity
Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people
Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Use time efficiently, with attention to quality, detail, accuracy and completion
Consistency, timeliness and dependability
Effective team membership, supporting and working with others to achieve common goals
Ability to adapt to continuous change/flexibility
Demonstrated ability to continuously learn
Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision
Clear oral and written communication skills
Demonstrated aptitude to organize and prioritize work
Critical thinking and problem-solving skills
Skilled in coping with fast-paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision

Nice To Haves

Graduate of an accredited Medical Assistant Program
Current Washington State Medical Assistant Certification
1-2 years’ experience in a medical office
Familiarity with or working knowledge of Electronic Medical Records

Responsibilities

Assist in providing direct patient care for office visit patients, which may involve arranging exam room instruments and equipment, maintaining supplies, disposal of contaminated supplies, sterilizing medical instruments, positioning patients for exams and procedures, collecting and preparing laboratory specimens, and obtaining vitals, patient history, and chief complaints.
Assist provider within clinic procedures, which may involve preparing patient exam, dressing, and/or procedural areas using aseptic technique, holding patients in position for extended periods, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables.
Hand provider instruments while standing for long periods of time.
Report test results to patients as indicated by the physician in a timely manner.
Chart all vital information in the electronic record and ensure all information related to medication, health history, and reason for visit is obtained and documented.
Perform phone triage, post-op calls, and respond to voicemail messages, preferably within the same business day but no later than 24 business hours, and perform the required action.
Document all encounters.
Maintain patient documentation for visits and communications in person or over the phone.
Coordinate care and diagnostic testing at other facilities as indicated by the physician.
Assist provider in e-scribing and maintaining the medication list.
Assist provider in maintaining communication with referring doctors.
Maintain equipment and ensure supplies are stocked and in place.
Follow all other daily team duties and special tasks as assigned.