Medical Assistant (Per-diem) Kissimmee, FL & St. Cloud, FL
About The Position
The Medical Assistant provides clinical and administrative support in a pediatric urgent care setting, helping deliver primary patient care based on individual patient needs and within the scope of practice under a physician’s direct supervision. The role supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals and maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors. The position includes patient intake, routine clinical tasks, support for providers and office operations, and maintaining a safe, clean, and well-stocked care environment. The Medical Assistant also helps respond to patient emergencies, handles concerns through service recovery, protects confidential patient information, and provides exceptional customer service.
Requirements
- High school diploma or GED.
- Prior experience and/or education as a Medical Assistant.
- Knowledge of EKG placement and processing in children.
- Ability to obtain laboratory tests via nasal swab and venipuncture.
- Professional and friendly demeanor.
- Strong communication and organizational skills.
- Prior pediatric experience.
- Ability to multitask in a fast-paced environment.
- Comfort with computers and Microsoft Office Suite.
- Willingness to learn medical software.
Nice To Haves
- Venipuncture experience is preferred.
- Experience with medical records is preferred.
Responsibilities
- Provide clinical and administrative support for providers, patients, and office operations.
- Greet and register patients as they arrive.
- Obtain medical histories, vital signs, and patient intake information.
- Prepare patients for X-rays.
- Perform and document routine laboratory tests, such as throat and urine cultures.
- Irrigate wounds and assist with wound care.
- Assist with laboratory quality control testing.
- Support the patient care team and provide care within the scope of practice.
- Keep exam rooms and front reception stocked with adequate supplies.
- Maintain order and cleanliness in the waiting room.
- Follow standard safety practices and precautions.
- Respond to emergencies involving patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
- Follow policies and procedures, and report needed changes to the management team.
- Protect patient confidence and keep patient care information confidential.
- Take ownership of challenging requests and explore opportunities to add value to job accomplishments.
- Assist patients with complaints and participate in service recovery when needed.
- Perform other duties as needed, including applying splints and assisting nurses or providers with medical procedures.
- Provide exceptional customer service.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
