Medical Assistant (Casual/Per Diem)

Transformation Health Network•Kailua, HI

10d•Onsite

About The Position

Assist healthcare providers in delivering patient care services in a fast-paced urgent care and/or primary care clinic setting. Greet and prepare patients for examination, taking vital signs, documenting medical history, and chief complaints. Perform various clinical tasks, such as collecting and processing laboratory specimens, performing EKGs, and administering medications under the direction of healthcare providers. Prepare examination rooms, ensuring cleanliness, organization, and availability of necessary supplies and equipment. Assist and/or perform minor procedures, wound care, and splinting as trained, following appropriate protocols and maintaining infection control measures. Coordinate patient flow, ensuring timely triage, and efficient scheduling of appointments and procedures. Communicate with patients, providing instructions, education, and answering questions regarding treatment plans, medications, and follow-up care only as instructed by providers. No advice or personal interpretation given outside of the provider notes. Document patient information accurately and comprehensively in electronic health records (EHR) and assist with medical coding and billing processes. Handle administrative tasks, including answering phone calls, verifying insurance for primary care, maintaining patient records, completing medical record requests, and notifying patients of lab and imaging results after provider review and notation. Collaborate with the healthcare team to ensure seamless coordination of care, effective communication, and smooth clinic operations. Adhere to established policies, protocols, and regulations, while maintaining patient confidentiality and upholding ethical standards. Assist in maintaining inventory and ordering medical supplies, ensuring availability and proper storage. Participate in training and professional development activities to enhance knowledge and skills. Handle urgent and emergent situations calmly and effectively, following appropriate protocols and seeking assistance when needed. Maintain a professional and compassionate demeanor when interacting with patients, families, and colleagues. Performs other related duties as directed or required.

Requirements

High school diploma or general equivalency diploma (GED).
Minimum one year of Medical Assistant experience and/or Medical Assistant Course completion.
Knowledge of medical terminology and office procedures.
Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Proficiency in performing basic medical procedures such as taking vital signs, administering injections, conducting EKGs, assisting with minor surgical procedures, and performing basic laboratory tests.
Strong interpersonal and communication skills.
Familiarity with EHR systems and the ability to accurately document patient information, update medical histories, and schedule appointments.
A solid understanding of medical terminology, anatomy, and physiology.
Organization and multitasking skills.
Proficiency in administrative tasks such as appointment scheduling, insurance verification, medical billing, and maintaining patient records.
Trained in basic life support (BLS) and be prepared to respond to medical emergencies promptly and appropriately until further help arrives.
Ability to work in a fast-paced environment and handle high-pressure situations efficiently.
Ability to perform physically demanding tasks, such as assisting patients with mobility, transferring patients to examination tables, or helping with minor surgical procedures.
Ability to manage stress effectively.
Maintain a professional and compassionate demeanor when interacting with patients, families, and colleagues.

Nice To Haves

Diploma as a medical administrative assistant from an accredited medical vocational course (CMA, CCMA, CAMA) preferred.

Responsibilities

Greet and prepare patients for examination, taking vital signs, documenting medical history, and chief complaints.
Collect and process laboratory specimens, perform EKGs, and administer medications under the direction of healthcare providers.
Prepare examination rooms, ensuring cleanliness, organization, and availability of necessary supplies and equipment.
Assist and/or perform minor procedures, wound care, and splinting as trained, following appropriate protocols and maintaining infection control measures.
Coordinate patient flow, ensuring timely triage, and efficient scheduling of appointments and procedures.
Communicate with patients, providing instructions, education, and answering questions regarding treatment plans, medications, and follow-up care only as instructed by providers.
Document patient information accurately and comprehensively in electronic health records (EHR) and assist with medical coding and billing processes.
Handle administrative tasks, including answering phone calls, verifying insurance for primary care, maintaining patient records, completing medical record requests, and notifying patients of lab and imaging results after provider review and notation.
Collaborate with the healthcare team to ensure seamless coordination of care, effective communication, and smooth clinic operations.
Adhere to established policies, protocols, and regulations, while maintaining patient confidentiality and upholding ethical standards.
Assist in maintaining inventory and ordering medical supplies, ensuring availability and proper storage.
Participate in training and professional development activities to enhance knowledge and skills.
Handle urgent and emergent situations calmly and effectively, following appropriate protocols and seeking assistance when needed.
Maintain a professional and compassionate demeanor when interacting with patients, families, and colleagues.
Performs other related duties as directed or required.