Medical Assistant Gastroenterology Seaford, NY
About The Position
Optum NY/NJ is seeking a Medical Assistant to join their team in Seaford, NY. Optum is a clinician-led care organization focused on improving healthcare for everyone. As part of the Optum Care Delivery team, you will be an integral part of this vision, with the clinical resources, data, and support of a global organization. The role involves providing exceptional patient care while supporting both clinical and administrative operations in a fast-paced gastroenterology practice. The ideal candidate will be flexible, dependable, and committed to outstanding customer service. Schedules may vary based on operational needs, with required availability for shifts between 5:00 am - 5:00 pm on Monday, Wednesday, Thursday, and Friday, and Tuesday evenings until 8:00 PM.
Requirements
- High school diploma or equivalent
- Proven knowledge of EMR systems
- Ability to provide coverage for opening / evening shifts, as assigned
- Willing to travel to and assist other practice locations based on operational needs
Nice To Haves
- Medical Assistant certification
- Medical office experience
- Epic experience
- Excellent customer service and communication skills
- Proven solid organizational and multitasking abilities
- Ability to work independently and as part of a team
- Must be dependable, punctual, and able to work in a fast-paced environment
- Willingness to cross-train in both clinical and front desk responsibilities
- Commitment to providing exceptional patient care and maintaining professionalism at all times
Responsibilities
- Greet and check patients in and out in a courteous and professional manner
- Schedule, reschedule, and confirm office visits and procedures
- Verify insurance eligibility and obtain necessary referrals
- Collect copayments and outstanding balances
- Answer incoming telephone calls and respond to patient inquiries
- Maintain accurate patient demographics and insurance information in the electronic medical record (EMR)
- Scan and upload patient documentation into the Epic system
- Coordinate with providers and clinical staff to ensure efficient patient flow
- Coordinate patient appointments, referrals, and follow-up care
- Educate patients regarding procedures, preparation instructions, and post-visit care
- Communicate effectively with providers, nursing staff, hospitals, pharmacies, and insurance companies
- Resolve patient concerns professionally while providing excellent customer service
- Assist with work queues in Epic tasks as assigned
- Room patients and obtain vital signs, medical history, and medication reconciliation
- Prepare examination rooms and assist providers during patient visits and procedures
- Perform clinical duties within scope of practice
- Process prescription refill requests according to provider protocols
- Assist with medication prior-authorizations
- Prepare laboratory requisitions and coordinate diagnostic testing
- Maintain exam rooms and clinical supplies
- Follow all OSHA, HIPAA, infection control, and safety guidelines
- Train for endoscopy suite and endoscopy tech
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
