Medical Assistant

Advocate Health • Westmont, IL

13d • $22 - $33

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining required training and competency. The role supports clinic visits through patient rooming, clinical procedures, laboratory work, medication and vaccine administration, and other specialty- or clinic-related duties. The Medical Assistant communicates effectively with patients and the care team, maintains a clean and properly stocked work environment, and provides age-appropriate care consistent with departmental standards.

The position is full time, 40 hours per week. The schedule is Monday 7:30 a.m.–4:00 p.m., Tuesday 6:30 a.m.–4:30 p.m., Wednesday 8:30 a.m.–7:00 p.m., Thursday 10:00 a.m.–1:30 p.m., and Friday 7:30 a.m.–5:00 p.m. The listed pay range is $21.85–$32.80 per hour. Benefits are available, subject to eligibility.

Requirements

• High school diploma or GED.
• Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training, EMT training, or verifiable Medical Assistant experience, depending on division.
• For Greater Charlotte and Wake Forest: completion of an accredited Medical Assistant program, qualifying structured clinical military training documented by DD214, or EMT qualification.
• For IL/WI Divisions and Floyd & Navicent: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
• Current American Heart Association BLS certification is required in Greater Charlotte and Wake Forest. For IL/WI Divisions and Floyd & Navicent, AHA BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
• Successful completion of Atrium Health's competency assessment where specified.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Computer proficiency, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds or when a patient cannot assist, patient-handling equipment and another team member are expected when available.
• Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed when exposed to frequent mechanical, electrical, chemical, blood, and body-fluid hazards.
• Ability to operate equipment necessary to perform the job.

Nice To Haves

• For Wake Forest positions in select areas, Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year.

Responsibilities

• Follow the Medical Assistant scope of practice, policies, and procedures, and maintain specialty-specific training and competency while providing patient care.
• Perform rooming and visit tasks, including taking vital signs, reconciling medications, documenting medical history, reviewing health maintenance and allergies, and conducting screenings.
• Assist providers with, or perform, ordered procedures.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
• Perform point-of-care testing and CLIA-approved waived laboratory and practice-specific diagnostic tests in accordance with orders and CLIA standards.
• Administer medications and vaccines safely in accordance with medication-administration rights.
• Perform other assigned duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and making referrals.
• Cross-train and perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately and ensure equipment and supplies are in working order and areas are stocked.
• Provide care appropriate to patients' ages, applying knowledge of growth and development and age-specific patient needs in accordance with departmental policies and procedures.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases.
• Career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED