Medical Assistant / Transporter

SOUTHERN SPORTS MEDICINE PARTNERS LLC•Germantown, TN

15d•Onsite

About The Position

The Patient Transporter / Medical Assistant supports safe, efficient patient movement throughout the Ambulatory Surgery Center and to transportation waiting areas outside the facility, while providing clinical and administrative assistance as directed. Patient transport is the primary function of this role. The ideal candidate is physically capable, dependable, comfortable working in varying indoor and outdoor environments, and committed to a patient-centered experience throughout the surgical care journey.

Requirements

High school diploma or equivalent required.
Current BLS/CPR certification required.
Knowledge of safe patient handling techniques, proper body mechanics, and transfer protocols.
Comfort working in varying environmental conditions, including indoor clinical settings and outdoor environments across different weather and climate conditions.
Compassionate, patient-centered approach with strong interpersonal skills.
Ability to remain calm, professional, and focused in a fast-paced surgical environment.
Strong attention to detail and commitment to patient safety.
Ability to communicate clearly with clinical staff, administrative team members, and patients.
Ability to work effectively as part of a collaborative, multidisciplinary care team.
Ability to sit, stand, walk, and move throughout the ASC and exterior areas for extended periods.
Frequent pushing, pulling, stooping, bending, and reaching required in the course of patient transport and room preparation.
Ability to lift up to 50 pounds without assistance.
Ability to assist with patient transfers and positioning requiring sustained physical exertion.
Comfort working in varying environmental conditions, including outdoor settings and exposure to different weather and climate conditions.
Physical stamina to sustain a high level of activity throughout the full shift.
Strong verbal communication skills and the ability to follow clinical directions quickly and accurately.
Regular and predictable attendance is an essential function of this role.
High school diploma
Current ACLS and/or CPR certification

Nice To Haves

Certificate of completion of a Medical Assistant program preferred; relevant clinical or patient care experience considered in lieu.
Prior experience in patient transport, patient care, or an ASC or hospital setting preferred.
Experience in pain management or surgical specialty care a plus.
Proficiency in EMR systems; eClinicalWorks experience a plus.
Certificate of completion of a Medical Assistants/ Aides course

Responsibilities

Safely transport patients throughout the ASC, including pre-operative, operative, post-operative, and discharge areas, using wheelchairs, stretchers, and other transport equipment.
Escort patients safely from the facility to exterior transportation waiting areas, including outdoor environments, upon discharge.
Assist patients with transfers to and from beds, stretchers, wheelchairs, and procedure tables using proper body mechanics and safe patient handling techniques.
Accompany patients through each transition point in the surgical care workflow, ensuring comfort, dignity, and safety at all times.
Communicate patient status, needs, and any observed changes in condition to nursing and clinical staff promptly.
Verify patient identity using approved patient identifiers prior to any transport or transfer.
Assist with patient positioning as directed by clinical staff and within scope.
Maintain transport equipment in clean, functional condition and report any equipment issues to the appropriate staff.
Prepare exam rooms and clinical areas between patients, including cleaning, restocking supplies, and ensuring readiness for the next case.
Assist clinical staff with non-invasive patient care tasks as directed and within scope, including obtaining and documenting vital signs.
Support front desk and administrative workflows as directed, including patient check-in, chart preparation, and scheduling support.
Answer phones and route calls or questions to the appropriate staff member.
Communicate effectively with physicians, clinical staff, front desk, and patients throughout the day.
Support efficient patient flow and assist with ASC operations as directed by the clinical supervisor or ASC administrator.
Accurately document patient transport activity and any relevant clinical observations per ASC policy.
Maintain compliance with HIPAA, OSHA, infection control standards, and PartnerCare policies.
Follow Standard Precautions, hand hygiene, and PPE requirements at all times.
Immediately report patient safety concerns, changes in patient condition, or exposure incidents to supervising clinical staff.
Maintain required clinic logs as directed, including safety and equipment records.