About The Position

Coordinates and provides various clerical and clinical duties within a physician practice setting. Delivers a high standard of customer service in the clerical and clinical areas to promote patient experience. As clinical skills develop throughout a medical assistant educational program the MA Trainee will assist in providing care under the direction of an RN, LPN, MA, or provider.

Requirements

  • High School Diploma/GED
  • Ability to adapt to changing priorities
  • Ability to take initiative and function independently as well as collaboratively
  • Ability to maintain accuracy and compliance with detail-oriented responsibilities
  • Ability to maintain strict confidentiality
  • American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Responsibilities

  • Gathers information necessary for accurate registration and check-in/out.
  • Obtains and verifies insurance authorizations/pre-certifications, completes medical record release requests and schedules/confirms patient appointments.
  • Maintains knowledge of changes to insurance providers regarding coverage and reimbursement.
  • Performs scanning, billing, filing, referrals, work queues, and other clerical functions in a timely manner.
  • Performs appropriate patient outreach which may include telephone and EMR messaging.
  • Adheres to clerical, clinical, and EMR workflows.
  • Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
  • Performs patient rooming using patient centered care concepts in delivering care.
  • Meets the educational requirements of the MA program enrolled in.
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