About The Position

The PG - Medical Assistant Technician provides patient care and performs clerical duties in a physician practice setting. The role focuses on assisting physicians with patient examinations and treatment while completing a variety of administrative tasks. The position reports directly to the practice Office Manager and is supervised by a provider when performing medical-related duties. The work is based at Jackson Heart Institute's Jackson South Office in Miami, Florida. The listed schedule is 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m.

Requirements

  • High school diploma.
  • Generally, 0 to 3 years of related experience.
  • Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
  • Ability to communicate effectively orally and in writing.
  • Ability to handle difficult and stressful situations with critical thinking and professional composure.
  • Ability to understand and follow instructions.
  • Ability to exercise sound and independent judgment.
  • Knowledge and skill in using job-appropriate technology and software applications.
  • AHA Basic Life Support (BLS) with at least 6 months of validity.

Nice To Haves

  • Certification by the American Association of Medical Assistants or credentialing as a Registered Medical Assistant by the American Society of Medical Technologies is preferred.
  • American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire, with at least 6 months of validity and maintenance at JHS for the duration of employment.

Responsibilities

  • Perform administrative duties such as using computer applications, answering telephones, welcoming patients, updating and filing medical records, completing insurance forms, scheduling appointments, arranging hospital admissions and laboratory services, and handling correspondence, billing, and bookkeeping.
  • Obtain authorization for ancillary and/or surgical procedures.
  • Assist patients who call the office with post-operative questions or concerns.
  • Take medical histories and prepare patients for examinations.
  • Assist physicians during examinations and certain procedures.
  • Collect and prepare laboratory specimens, perform basic laboratory tests, draw blood, and take electrocardiograms.
  • Bring patients into exam rooms and obtain basic medical information, including height, weight, blood pressure, and pulse.
  • Review each patient's medical history, family history, surgical history, and current medications.
  • Perform blood draws, ECGs, and other tests as needed.
  • Clean exam rooms and maintain adequate supplies.
  • Perform other advanced clinical duties under the direction and supervision of a nurse or physician as needed based on the assigned unit.
  • Demonstrate service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.
  • Perform other related job duties as assigned.
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