Medical Assistant Team Lead

Elara Caring • Jackson, MI

1d • Onsite

About The Position

We are currently seeking a Medical Assistant Team Lead to support our Arbor North facility in Jackson, MI. This is a part-time, facility-based role for someone who is compassionate, dependable, hands-on, and comfortable helping lead a team while also providing direct care support. This position is ideal for someone who enjoys working with elderly or disabled individuals, can take initiative, and is ready to serve as a strong on-site support for both clients and care staff.

Requirements

• Must be at least 18 years of age
• Medical Assistant certification in the state of Michigan
• Ability to motivate, mentor, and support care staff professionally
• Strong verbal and written communication skills
• Compassionate and patient-centered approach to care
• Ability to problem-solve, follow instructions, and prioritize tasks
• Comfortable supporting schedules, task assignments, and daily care coordination
• Ability to communicate effectively with patients, families, coworkers, and supervisors
• Knowledge of basic medical assistant and personal care support tasks
• Ability to work in a fast-paced, physically active environment
• Ability to stand, walk, bend, lift, assist with transfers, and handle equipment
• Ability to lift 50-100 lbs as needed

Nice To Haves

• Previous experience providing care to elderly or disabled individuals
• Leadership, team lead, or shift lead experience

Responsibilities

• Provide hands-on personal care and medical assistant support based on client care needs
• Support elderly and disabled individuals with daily care activities
• Lead, guide, and support caregivers during assigned shifts
• Assist with task direction, coaching, and issue resolution for care staff
• Monitor client wellbeing, including physical, mental, and emotional status
• Report significant changes in client condition to the appropriate supervisor
• Maintain accurate documentation and communicate updates as needed
• Promote patient safety by identifying concerns and escalating them appropriately
• Follow HIPAA, infection control, and safety standards
• Represent Elara Caring with professionalism, compassion, and courtesy
• Attend required trainings and participate in skill development opportunities
• Support implementation of policies, procedures, and process improvements
• Maintain confidentiality of patient and staff information
• Perform additional duties or assignments as needed

Benefits

• Competitive pay: $18.00-$20.00/hr
• $500 sign-on bonus
• A collaborative, mission-driven work environment
• Opportunities for advancement
• Tuition reimbursement for full-time staff
• Continuing education opportunities for all employees at no cost
• Medical, dental, and vision benefits for eligible employees
• 401(k) with employer match
• Paid time off
• Paid holidays
• Family bereavement
• Pet bereavement
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed