Medical Assistant Team Lead

US Digestive Health•West Chester, PA

17h•Onsite

About The Position

Under the supervision of the Site Manager, the Medical Assistant Team Lead helps oversee the day-to-day functions of the office and procedural settings. They are responsible for maintaining a clean and well-stocked clinical environment, ensuring patient care and procedure rooms are prepared for use. It includes serving as a key communication link between providers and patients to support smooth interactions. Flexibility and teamwork are essential, as is the responsibility for the proper care and maintenance of all clinical equipment and accessories to ensure safety and efficiency.

Requirements

Medical Assistant Certification and/or Associates Degree in the State of Pennsylvania
Minimum of two (2) years previous office experience preferred.
Demonstrates clinical expertise in gastroenterology nursing.
Current BLS certification
Participation in ongoing continuing education
Ability to deal compassionately, professionally, and courteously with patients, their families, providers, and fellow staff
Good Communication skills
Must be authorized to work in the US for any employer

Nice To Haves

Minimum of two (2) years previous office experience

Responsibilities

Render care to patients in the office setting as well as procedure setting under the supervision of the Site Manager
Cares for and maintains all capsule endoscopy equipment and accessories
Cleans and stocks clinical areas as well as procedure rooms
Assists provider during procedures (Hemorrhoidal Banding, Flex Sigmoidoscopy)
Spanish translation services, as needed
Takes patient to exam rooms and records weight, height, pulse and blood pressure of each patient
Review and document patient’s current medication, dosage and dosage schedule on each visit
Lists patient’s medical allergies in EMR
Call patients with normal test results at providers request
Ensures patient confidentiality at all times
Chart Prep - obtains diagnostic studies (labs, x-rays, path report, etc.) in situations when medical records is unable to
Provides instruction and information to patients as per provider’s orders recorded on Medical Record to include, but not limited to:
Provides educational instructional materials to patient
Provides and reviews special diets
Completes lab requests to include any specific instructions for the test
Instructs patient on collection of stool studies and providing appropriate containers.
Dispenses sample medications as ordered by provider
Has working knowledge of insurance criteria as it pertains to where patient is required to have labs, x-rays and other procedures performed
Knows provider preferences and implements same
Restocks nurses station with drugs, diets, instructions, educational materials as needed
Restocks patient exam rooms as needed
Properly disposes of contaminated waste following Universal Precautions and OSHA regulations
Documents all aspects of patient care according to the policies of the USDH (recalls, orders)
Track procedure and pathology reports and forward to provider
Performs follow-up calls to patients as assigned with questions or concerns
Perform FibroScans and document properly
Order supplies for patient care area and infusion
Assign daily assignments for rooming providers, lunch and conversions
Create monthly staff schedule for FibroScan, Interpreting and patient care