Medical Assistant/Surgical Scheduler - Orthopedics

Summit Health CityMD•Denville, NJ

About The Position

The Medical Assistant/Surgical Scheduler supports physicians, physician assistants, and nurse practitioners with clerical duties, patient flow, patient care, and procedures in an orthopedics department. The role prepares examination rooms and relevant information for visits, escorts patients, maintains efficient patient flow, and cleans rooms after examinations. It provides care consistent with patients’ age, cultural, spiritual, and developmental needs and includes scribing services. The position handles telephone calls and messages, schedules appointments, enters orders, and provides referrals and consult orders in the Practice Management System and Electronic Health Record. It obtains and documents vital signs, reviews medication lists, records allergies, follows prescription and refill procedures, reconciles encounters, and observes safety precautions for medication administration and medical-waste disposal. The Medical Assistant maintains supplies and department-specific equipment, reports problems or malfunctions, communicates concerns promptly to a supervisor or manager, and helps facilitate transitions of care to urgent care or a hospital. Travel to satellite offices as needed is required, and flexibility with various work schedules is expected.

Requirements

High school diploma or equivalent.
Graduation from an accredited medical assistant or phlebotomy program.
0–1 year of related work experience required.
Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
Ability to communicate in English, orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

2–4 years of related work experience preferred.

Responsibilities

Prepare examination rooms and pertinent information for patient visits; escort patients and clean rooms after examinations.
Maintain efficient patient flow and ensure patients are properly prepared for visits.
Provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer telephone calls appropriately, direct calls, and take accurate messages.
Schedule appointments according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily according to policy guidelines.
Communicate problems, concerns, or issues to the supervisor and/or manager promptly and appropriately.
Work within scope of practice and obtain required vital signs accurately and completely.
Document appropriately in the EHR, review and update medication lists, and record known allergies.
Follow prescription control and refill procedures.
Enter orders and schedule appointments in the PMS and EHR; provide referrals and consult orders appropriately and in a timely manner.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and promptly report malfunctions.
Facilitate transitions of care to urgent care or a hospital.
Provide scribing services.
Demonstrate flexibility with various work schedules and perform other duties as assigned, including duties that need to be done even when not directly assigned.
Commute to satellite offices as needed.