Medical Assistant Supervisor - 1st Shift Monday - Friday Opportunity!

PMC Smart Solutions LLC•Shelbyville, IN

5h•Onsite

About The Position

PMC SMART Solutions is a globally-recognized, award-winning contract manufacturer that provides life-saving medical devices and safety-enhancing automotive components to a broad base of international, market-leading OEMs and Tier One customers. PMC offers services from design for manufacturability and program management through injection molding, full assembly, packaging and sterilization management, focusing on precise-tolerance, intricate devices and components. For its medical customers, PMC functions under ISO 13485 certification, FDA registration and operates state-of-the-art, certified Class 8 (100,000) clean rooms. PMC is a certified Women-Owned Business Enterprise, offering a comprehensive range of services while supporting global OEMs’ supplier diversity goals. This role is a 1st Shift Monday - Friday Opportunity. The Medical Assistant Supervisor will play a key role in supporting daily production operations and ensuring accurate, efficient execution on the manufacturing floor. This position will partner closely with Operations, Quality, and Technical teams to identify issues, reduce waste, and maintain compliance. The successful candidate will gain hands-on experience in production coordination, data accuracy, and continuous improvement initiatives, making a direct impact on product quality and operational performance every day.

Requirements

Strong attention to detail with a focus on accuracy in documentation and data entry.
Effective communication skills to collaborate across teams and escalate issues appropriately.
Ability to multitask and prioritize in a fast-paced manufacturing environment.
Team-oriented mindset with a willingness to support others on the production floor.
Problem-solving skills to identify issues and contribute to resolution efforts.
Working knowledge of manufacturing processes, quality standards, and safety practices.
Commitment to maintaining compliance in regulated environments (medical/automotive preferred).
Positive attitude and a “roll up your sleeves” approach to supporting production needs.

Responsibilities

Support production execution to ensure work is completed safely, accurately, and on time.
Reinforce quality requirements and collaborate with Quality and Technical teams to resolve production issues and reduce waste.
Maintain accurate production data by reviewing job tickets, ensuring completeness, and entering data into the ERP system.
Partner with the DHR Specialist to ensure documentation accuracy and traceability.
Assist with shift huddles, communicating performance, schedules, quality topics, and key updates.
Distribute work instructions and documentation, reinforcing expectations with Operators.
Monitor production flow, troubleshoot issues, and escalate concerns to support timely decision-making.
Verify materials are properly staged and support setup, line clearance, and job transitions.
Observe operations for compliance with procedures, documentation accuracy, and proper material/equipment setup.
Promote and enforce safety, cleanroom, and regulatory requirements, including PPE and gowning compliance.
Support continuous production coverage during breaks and staffing adjustments.
Identify training needs and provide feedback to Supervisors and Trainers.
Serve as a point of contact for production operations in the absence of the Supervisor.