Medical Assistant Supervisor - Columbine Family Practice

OnPoint Medical Group • Littleton, CO

8d • Onsite

About The Position

OnPoint Medical Group is seeking a Medical Assistant Supervisor for Columbine Family Practice. The position performs Medical Assistant duties while directly managing the Medical Assistant team and serving as a liaison between management and staff. The supervisor supports patient care and provides first-level counseling to staff. The role typically works Monday through Friday from 8 a.m. to 5 p.m.; varying weekday hours and Saturdays may be needed to meet business needs.

The supervisor manages staffing, scheduling, hiring, onboarding and ongoing education, performance evaluations, coaching, and progressive discipline in coordination with the Practice Manager. The role also supports accurate electronic medical records, maintains required certifications and knowledge of clinic policies and procedures, and ensures compliance with OSHA, CLIA, and HIPAA standards. The position supervises the Medical Assistant team.

Requirements

• Graduate of an accredited Medical Assistant program.
• Maintain certifications according to state guidelines.
• At least 3 years of Medical Assistant experience.
• Strong computer skills.
• Current BLS card.

Nice To Haves

• Nationally recognized Certified Medical Assistant (CMA) credential.
• At least 1 year as a Medical Assistant Lead or Supervisor.
• Electronic medical record (EMR) experience.
• At least 5 years of experience as a Medical Assistant.
• IV certification.
• Bilingual ability.
• Experience with the Athenahealth practice management system.

Responsibilities

• Supervise all Medical Assistant staff.
• Create and maintain schedules for Medical Assistant staff.
• Hire staff to meet staffing needs by scheduling and conducting interviews.
• Perform Medical Assistant duties and demonstrate competency and professional responsibility in the role.
• Administer progressive discipline in coordination with the Practice Manager.
• Conduct performance evaluations for Medical Assistants.
• Support staff development based on performance evaluations and keep the Practice Manager informed of personnel issues.
• Coach Medical Assistant staff on performance and create action plans when needed, in conjunction with the Practice Manager.
• Maintain confidentiality when interacting with patients, families, personnel, and the public.
• Oversee onboarding and annual education for Medical Assistants.
• Present a positive, helpful public-relations image to the team, peers, patients, and visitors.
• Follow up on inaccuracies made by Medical Assistants in the electronic medical record.
• Maintain a neat, clean, and functional workstation.
• Know the location of and how to use policy and procedure manuals.
• Plan and conduct team meetings as required.
• Complete required certifications, become proficient in clinic systems and procedures, and maintain knowledge of policies, practices, and procedures.
• Maintain certifications according to state guidelines.
• Demonstrate knowledge of appropriate patient-care rationale and evaluate staff knowledge of patient care.
• Follow OSHA, CLIA, and HIPAA standards, policies, and procedures.
• Perform duties to achieve or exceed established service standards.

Benefits

• Health insurance plan options for employees and dependents.
• Dental and vision coverage for employees and qualified dependents.
• Company-paid life insurance.
• Voluntary short-term and long-term disability coverage.
• AFLAC plans.
• Flexible spending account (FSA) options.
• Eligible for 401(k) after 6 months of employment, with a 4% match that vests immediately.
• Paid time off earned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed