Medical Assistant Site Supervisor

Community Health Centers of America•Fair Oaks, CA

just now•Onsite

About The Position

Community Health Centers of America (CHCA) is a leading non-profit organization committed to providing accessible, comprehensive, and high-quality healthcare services to underserved communities. With a network of clinics spanning from Sacramento to Bakersfield, CHCA is dedicated to promoting health equity and improving outcomes for all patients. We are seeking an experienced full time Medical Assistant Site Supervisor for our community health clinic in Fair Oaks. This individual should be a high-energy and knowledgeable clinic professional with strong interpersonal skills and demonstrated results in clinic management and team development. Our culture is important to our success, and we are looking for a special individual who will contribute to our core values of excellent patient care in a warm, respectful, and professional environment. Join us and make a difference in the lives of our patients by ensuring they receive the highest level of care.

Requirements

1+ years supervisory experience in a clinic setting
4+ years medical assistant experience in a family practice clinic setting
Medical Assistant certification
Current Basic Life Support (BLS) certification
Strong organizational and communication skills
Ability to excel in a fast-paced environment
high school diploma or equivalent required

Nice To Haves

Fluent bilingual Spanish preferred
College preferred

Responsibilities

Provide supervision to clinical team of Medical Assistants, including work assignment, training and development, and performance management.
Track and report clinic metrics and performance.
Implement programs to improve performance.
Build positive relations with site providers. Ensure providers have needed support to optimize patient care.
Ensure compliance with quality and safety requirements.
Address patient grievances and report these to management.
Coordinate regular inventory, vaccination management program, and other clinic operation needs.
Deescalate and resolve conflict in the clinic.
Fully trained to cover for absent staff, as needed.