Medical Assistant/Secretary

SEH Saint Elizabeth Medical Center•Crestview Hills, KY

2d•Onsite

About The Position

The Medical Assistant/Secretary provides clinical and secretarial support to the physician, mid-level providers and staff. The Medical Assistant/Secretary is also responsible for compliance with all OSHA/CLIA and HIPAA Regulations, and ensures completion of all duties vital to business operations. The Medical Assistant/Secretary is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office. Under indirect supervision, provides non-routine and routine support services for a department. Support services include: greet visitors and staff, answer phones, prepare routine letters/correspondence/forms, schedule appointments/meetings, sort and distribute mail, maintenance of supplies/inventory and file maintenance. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Requirements

H.S. Diploma/GED
No formal experience beyond education required.

Nice To Haves

None

Responsibilities

Prepares patient for exam and acquires vital signs; weight, general history and current medication list when required.
Provides patient care and clinical support to provider/staff.
Provides instructions to patient under direction of provider/staff.
Documents all clinical findings and patient response to interventions, i.e., history, medications, vital signs, weight and testing results
Maintains adequate level of supplies in exam rooms and work station.
Cleans and disinfects exam rooms.
Reports malfunction of equipment to department supervisor.
Purchases and maintains supplies and inventory
Assists with completion of referral process, outpatient testing, pre-certification and scheduling
Coordination of patient flow including scheduling follow up appointments and communications
Organize, track and maintain records/files
Greet visitors and staff in a friendly manner.
Answer phones and screen calls and visitors as needed.
Prepare routine and non-routine confidential correspondence/letters/forms.
Sort and distribute mail.
Performs other duties as assigned.