Medical Assistant (School Based) - $5,000 Sign-on Bonus

Westside Family Healthcare•Wilmington, DE

9h•Hybrid

About The Position

Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The School-Based Health Center (SBHC) Medical Assistant serves as a vital liaison between students, families, healthcare providers, and the broader care team. This role combines clinical, clerical, and administrative responsibilities to support the delivery of high-quality, accessible care within the school environment. The Medical Assistant helps ensure that services are student-centered, culturally sensitive, and focused on promoting the overall health and well-being of children and families. Since opening our doors in 1988, Westside has been driven by our mission to improve the health of our communities by providing equal access to quality healthcare. With 240 team members, five health centers, one mobile health unity and over 27,000 patients all across Delaware, Westside is committed to improving health, one patient, one family, one community at a time.

Requirements

High school diploma or GED
Successful completion of a medical assistant training program at an accredited institution
Basic life support certification
Experience using Microsoft Office software and electronic medical record software
Availability to work evenings until 9 p.m. and occasional Saturday morning
Reliable transportation and ability to travel independently between sites
Ability to work at Westside Family Healthcare practices when the SBHC is not open
Ability to pass a criminal background and a finger print background check

Nice To Haves

Some advanced training/college courses in Allied Health, Science, Medical Assisting, or other healthcare-related field
Medical Assistant certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI) completed within 12 months of hire
Completion of an interpreter training course, certification by the Certification Commission for Healthcare Interpreters or certification by the National Board of Certification for Medical Interpreters

Responsibilities

Room patients, this includes but not limited to: escort patients to examination rooms, prepare them for the provider by completing medication reconciliation, obtaining and recording in the electronic medical record system the patient’s medical history, chief complaint, assess vitals, complete care gaps and any additional care as needed or requested.
Support telehealth visits: similar to rooming patients, the MA will prepare the patient for the provider portion of the visit, this includes identifying the chief complaint, completing a medication reconciliation, addressing care gaps, confirming the patient’s pharmacy
Prepare exam rooms for patient exams, ensuring that exam rooms are neat, clean, well-stocked and properly prepared.
Collect urine, blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
Operate electrocardiogram (EKG) or other equipment to administer routine diagnostic tests
Prepare and administer medications and vaccines as directed by the provider with appropriate written orders
Provide education to patients regarding treatment procedures, medications, diets, providers’ instructions and preparation necessary for diagnostic tests, x-rays and laboratory examinations
Clean and sterilize instruments and dispose of contaminated supplies
Perform and document point-of-care equipment testing daily before beginning patient care