Medical Assistant Registrar

Chandler Regional Medical Center•Chandler, AZ

18h•Onsite

About The Position

Dignity Health's Chandler Regional Medical Center, established in 1961, is a leading healthcare provider in the southeast valley of Arizona. With a recent expansion adding a new five-story tower with 96 patient beds, the hospital now boasts 338 acute-care beds, enhancing its emergency, trauma, surgical, and intensive care services. The organization is committed to showing respect for all people by providing excellent care, and its employees are considered the heart and soul of its healing ministry. Chandler Regional Medical Center is recognized as one of Arizona's Most Admired Companies, offering a rewarding career in a unique and supportive working culture.

Requirements

High School/ GED
Graduate of a Medical Assistant Program or Completion of an U.S. Armed Forces medical services training program
One (1) year experience as a front and back office MA in a family practice or urgent care setting preferred
Minimum of one (1) year experience in prior authorization, pre-certification, insurance benefits and how they apply to hospital registration or medical office settings
Current MA certificate
Current American Heart Association BLS

Nice To Haves

Minimum of one (1) year experience as a MA
Bilingual in Spanish
Experience as a MA in an ED or Urgent Care setting

Responsibilities

Function as a team member and provide care within MA scope of practice for our Urgent Care.
Work under the direct supervision of the nurse manager in caring for the patient and providing the best possible individualized care in a timely manner.
Responsible for the verification and authorization of insurance benefits on all patient accounts through electronic verification system and/or third party payers in order to obtain accurate and prompt reimbursement.
Provides information and answers questions about the Dignity Health Payment Assistance program.
Under the direct supervision of the Physician and within the MA scope of practice, provides excellent care to Dignity Health Urgent Care patients.
Responsible for all aspects of the registration process including management of medical record requests, worker's compensation and point of care collections.
Registers/pre-registers patients in a timely manner as evidenced by minimal to no patient waiting and minimal registration time.
Obtains accurate and complete patient information for the registration process.
Completes medical record requests within department guidelines.
Provides notes in computer system by documenting all payer related information, patient issues, physician office communications, and any account related communication.
Verifies insurance eligibility/benefits and co-pay/deductibles and primary and secondary insurance.
Ensures that patient handouts are being given out and explained (i.e.: Patient Rights and Responsibilities, Advance Directives, Financial Assistance, etc.).
Properly prioritizes patients for treatment in a manner consistent with level of care appropriate for patient and physicians' request for location.