Medical Assistant, Registered - Clinic

Lifepoint Health•Benton, AR
•Onsite

About The Position

The Registered Medical Assistant supports clinical and administrative operations at the Millard-Henry Clinic. Under the supervision of physicians or nurses, the Medical Assistant helps assess patient needs and health status, supports examinations and treatments, performs diagnostic and laboratory procedures, documents care, and assists patients with referrals and appointments. The role also maintains clinical equipment, supplies, examination areas, and a clean and safe environment, while providing customer service to patients and teammates. The position requires a high school diploma or equivalent, current certification or registration through an accepted medical assistant credentialing organization, and BLS certification. The employee must use critical thinking and sound judgment, work with minimal supervision, and take appropriate action in a stressful environment.

Requirements

  • High school diploma or equivalent.
  • Current medical assistant credentialing (certification or registration), maintained through AAMA-CMA, NRCMA, NHA, NCCT, or AMT-RMA.
  • BLS certification.
  • Critical-thinking skills and decisive judgment.
  • Ability to work with minimal supervision and take appropriate action in a stressful environment.

Responsibilities

  • Assist with patient assessment by taking vital signs, obtaining patient history and medication lists, assessing visual acuity, identifying the chief complaint, and assessing physical and mental status.
  • Assist physicians or nurses with patient assessments, treatments, examinations, and medical procedures.
  • Perform basic diagnostic procedures and specimen collection; monitor and communicate changes in patient condition; and document care provided.
  • Administer prescribed oral medications and give intramuscular, subcutaneous, and intradermal injections; perform venipunctures and CLIA-waived and non-CLIA-waived laboratory testing.
  • Prepare, maintain, clean, stock, and troubleshoot equipment and medical supplies; maintain examination areas and take inventory of supplies.
  • Perform administrative and clerical duties as assigned, including filing, reception, scheduling, data entry, and patient registration.
  • Complete patient medical-record documentation in accordance with the practice's charting policy.
  • Maintain a clean, orderly, and safe environment; clean, sterilize, and store instruments according to practice policies and prepare rooms for the daily schedule.
  • Follow personal protective equipment requirements to protect against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
  • Arrange specialized consultations and testing appointments as ordered by physicians, and notify insurance personnel when pre-certification is required for surgeries or tests.
  • Answer office phones, assist the front desk with appointment scheduling, and direct calls appropriately.
  • Assist with patient checkout, referral processing, and scheduling.
  • Provide exceptional customer service to patients and teammates and assist with other physician-practice functions as needed.

Benefits

  • Medical, dental, and vision coverage options for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability coverage.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement plan with company match.
  • Mental, physical, and financial wellness programs, including gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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