Medical Assistant Registered Clinic

CommonSpirit Health•Seattle, WA

About The Position

Virginia Mason Franciscan Health is seeking a Registered Medical Assistant to provide advanced clinical and administrative support in a clinic setting. The role supports patient care and physician efficiency by managing clinical documentation in the Electronic Medical Record (EMR), performing ancillary healthcare services, and carrying out physician instructions to support accurate, efficient patient visits. The position also involves general medical office duties, responding to patient requests, maintaining records and patient flow, and coordinating referrals and insurance authorizations. Clinical information must be documented accurately and shared in accordance with CHI Franciscan privacy policies and procedures.

Requirements

  • Any combination of experience or education that demonstrates the job knowledge and abilities needed to perform the duties.
  • Washington Medical Assistant Registration within 60 days.
  • Basic Life Support (CPR) certification upon hire.

Nice To Haves

  • One year of work experience as a Medical Assistant.

Responsibilities

  • Perform general medical office duties, including answering phones, making appointments, registering patients, updating medical carts, and verifying insurance information and coverage.
  • Respond to incoming patient phone calls, answer questions, make appointments, process prescription refills, and direct or instruct patients and family members regarding prescription and treatment instructions according to provider guidelines and orders.
  • Maintain patient medical records and accurately document clinical information in the medical record.
  • Share clinical information with internal and external parties in accordance with CHI Franciscan privacy policies and procedures.
  • Maintain efficient patient flow by greeting patients professionally, escorting them to the treatment area, and updating medical records with vital signs and relevant patient history.
  • Respond to verbal and electronic patient requests for information and assistance using appropriate policies, reference tools, and provider instructions.
  • Coordinate referrals for tests, specialist appointments, and hospital visits, and ensure appropriate insurance authorization is obtained when necessary.
  • Perform ancillary healthcare services and carry out specific physician instructions.
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