Medical Assistant & Receptionist

Medi-Weightloss•Winston-Salem, NC

11d

About The Position

Are you passionate about health, wellness, and transforming lives? At Medi-Weightloss of Winston-Salem, we’re dedicated to helping individuals achieve their health and weight loss goals through personalized medical programs in a warm, supportive environment. We’re seeking a driven, compassionate individual to join our dynamic team as a Medical Assistant and Receptionist, where you can make a real difference every day! As a Medical Assistant and Receptionist, you’ll be the welcoming face of our clinic while supporting both administrative and clinical operations. Your enthusiasm for health and wellness will shine as you deliver exceptional patient experiences.

Requirements

Motivated, dependable team player who is passionate about health and wellness and lives a healthy lifestyle.

Nice To Haves

Customer Service Skills: Front desk reception or customer service experience (preferred, but not required).
Medical Experience: Familiarity with a medical setting (preferred, but we’ll train the right candidate!).
Language Skills: Bilingual in Spanish (preferred, but not required).

Responsibilities

Create a Warm Environment: Greet every patient with a smile, ensuring a friendly and professional atmosphere while upholding outstanding customer service standards.
Patient Support: Assist patients with booking, rescheduling, and managing appointments with ease and efficiency.
Program Expertise: Answer inquiries about the Medi-Weightloss program, providing clear and knowledgeable responses to patients and prospective clients.
Administrative Excellence: Handle phone, text, and fax communications, routing messages promptly and professionally.
Billing and Inventory: Support billing and coding tasks and monitor daily inventory levels for clinical and office supplies.
Document Management: Perform daily scanning and uploading of patient documents to maintain organized, accurate records.
Clinic Upkeep: Ensure the clinic remains clean, welcoming, and compliant with OSHA and HIPAA standards.
Team Collaboration: Embrace opportunities to learn and train in new roles, contributing to the clinic’s success.