Medical Assistant Receptionist

McLaren Health Care•Lansing, MI

1d•Onsite

About The Position

Under general supervision, and according to established policies and procedures, this role provides excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients. This includes, but is not limited to, taking vital signs, assisting with procedures, administering injections and venipuncture. The role also assists with clerical duties to maintain efficient operations.

Requirements

High school diploma or equivalent and six months experience as a medical assistant.
OR High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse or armed services medic program.

Nice To Haves

Certified Medical Assistant.
American Heart Association (AHA) BLS Certification. May be required at management discretion.
Electronic medical record experience.
One-year experience working in medical office with multiple providers.
Previous experience working in a medical office of the same specialty.

Responsibilities

Prepares examining rooms including turning on computer terminals and stocking rooms with supplies.
Organizes forms for physicals, etc.
Works collaboratively with provider to assist in providing care to patients.
With focus on customer service, takes telephone messages from patients, returns messages, and provides information to others as requested/directed.
Functions collaboratively with all staff to ensure continuity of care.
May schedule patient appointments as directed.
Assists and escorts patients as needed to exam rooms and onto/off from exam tables.
Performs various clerical duties such as photocopying forms, reports, and patient information; typing letters, forms, and labels, etc.
Organizes time and prioritizes effectively.
Maintains strict confidentiality related to patient information.
Regular and punctual attendance.
Adheres to infection control/safety guidelines and maintains accreditation standards.
Performs other related duties as assigned.