Medical Assistant, PSR - Pediatrics

Summit Health CityMD•Westfield, NJ

About The Position

The Medical Assistant, PSR supports physicians, physician assistants, and nurse practitioners with clerical duties, patient flow and care, procedures, and scheduling hospital and ambulatory admissions. The role coordinates pre-admission testing and admission documentation, manages diagnostic orders and appointments, and supports surgery scheduling and procedure workflows. It also obtains and documents vital signs, updates medication and allergy information in the EHR, processes referrals and consult orders, and follows safety precautions for medication administration and medical-waste disposal. The Medical Assistant maintains department-specific equipment, reports malfunctions, and helps facilitate transitions of care to urgent care or the hospital. The position also involves booking and rescheduling inpatient, outpatient, and special procedures; arranging specialty equipment and services; coordinating with outside vendors; submitting required documents; collecting pre-admission testing data; and working with insurance and pre-certification requirements. The employee maintains positive working relationships with physicians and nursing staff and performs other duties as required.

Requirements

High school diploma or equivalent.
Medical Assistant certification.
Heart Saver certification.
Ability to communicate in English, orally and in writing.
Strong interpersonal and organizational skills.
Ability to perform diverse work assignments within time limitations and with a high degree of accuracy.
Ability to use problem-solving, critical-thinking, and priority-setting skills.

Nice To Haves

Two to four years of experience preferred.
Knowledge of medical terminology preferred.

Responsibilities

Assist physicians, PAs, and NPs with clerical duties, patient flow and care, procedures, and scheduling hospital and ambulatory admissions.
Schedule and enter diagnostic tests and procedures into the orders management system, following appropriate workflows.
Coordinate required testing before admission and ensure information and consents are available for admissions and procedures.
Arrange, type, and distribute surgery schedules.
Complete necessary patient forms accurately.
Communicate problems, concerns, and issues promptly and appropriately to the supervisor and/or manager.
Obtain and accurately document vital signs, including blood pressure, temperature, pulse, height, and weight, in the EHR.
Review and update medication lists and document known allergies accurately in the EHR; follow prescription-control and refill procedures.
Use EHR tasking appropriately and promptly.
Enter orders and schedule appointments in the Practice Management System and EHR.
Provide referrals and consult orders appropriately and promptly in the Practice Management System and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment and promptly troubleshoot and report malfunctions.
Facilitate transitions of care to urgent care or the hospital.
Book and schedule inpatient, outpatient, and special procedures; reschedule or cancel procedures as needed.
Arrange specialty equipment and services and interact with outside vendors or contracted services as needed.
Submit required documentation for hospital and patient procedures and collect pre-admission testing data.
Apply knowledge of insurance and pre-certification requirements.
Log surgical procedures as needed.
Maintain positive working relationships with physicians and nursing staff.
Perform other duties as required.