Medical Assistant Preceptor

CVS Health•Phoenix, AZ

5d•$19 - $35•Hybrid

About The Position

The purpose of a MA Preceptors at Oak Street Health is to serve as a dedicated preceptor for new hires and support skill building for established Oakies. MA Preceptors provide local training for onboarding, new company-wide or regional implementations, and remediation for skills and competencies. Additionally, MA Preceptors provide float coverage during which they collect all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions. MA Preceptors report to the regional Director of Clinical Support. They are a vital element of our model and important members of our Care Teams. Being a MA Preceptor at Street Health requires high levels of flexibility, energy, attention to detail, mastery of role, skill in training, and problem solving skills. You will be expected to build relationships with Oak Street Health members throughout their new hire or current Oaky journey. MA Preceptors will collaborate closely with Directors of Clinical Support and center-level leaders to meet identified needs for precepting throughout the region(s) in which they cover. As a MA Preceptor, you will develop strong working relationships with team members identified for precepting and support their skill mastery and core competencies required for job proficiency. The MA Preceptor will also assist in the assessment of patients’ health conditions, through screenings and routine diagnostic testing performed during appointments when providing float coverage during non-precepting hours.

Requirements

State or national certification (as required by state), or graduation from an accredited medical assistant course
1 year experience as a medical assistant at Oak Street Health
CPR or BLS Certification
Electronic Medical Record experience
Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
Proficiency in non-English languages as required by the center's demographics.
US work authorization
Candidate must be willing to travel to all centers regionally to support precepting and have access to a reliable form of transportation

Nice To Haves

3 years of experience as a medical assistant
Successful mastery of the workflow in their previous MA II position
Commitment and passion for training and continuing education
An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in the growth and development of their Oaky teammates
2 or more years of experience working with geriatric patients
Phlebotomy Technician Certification
Problem-solving skills, professional accountability, and a flexible, positive attitude
Strong communication skills and customer service orientation
Someone who embodies being “Oaky”

Responsibilities

Responsible for developing skills and competencies needed to be an effective preceptor, by attending required trainings and skill development sessions.
Provide local training for onboarding, new company-wide and regional implementations, and remediation for skills and competencies.
Help a new Oaky put into practice what they have learned in onboarding and assess readiness to perform independently in role
Empower MA IIs, who serve as center-level site mentors
Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews
Inventory supplies and stock exam rooms
Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)
In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc
Import required documents into EMR via scanning or PDF upload.
Participate in care team meetings to discuss patient care and clinic operations
Process orders for durable medical equipment
Request medical records from external providers as required by the provider
As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab
Other duties as assigned

Benefits

Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs