Medical Assistant / Phlebotomist

CVS Health•Fayetteville, AR

1d•$19 - $32

About The Position

At Oak Street Health, Medical Assistants are essential members of the Care Team and report to the Practice Manager or Center Operations Specialist. The primary role is to collect accurate patient data through screenings, vital signs, and diagnostic testing to support informed clinical decision-making. Success requires flexibility, attention to detail, and strong patient relationships. Medical Assistants collaborate with their team to drive clinical results and provide an excellent patient experience.

Requirements

At least 1 year of employment experience as a medical assistant, excluding externship experience; primary care experience is preferred.
At least 1 year of extensive experience with phlebotomy and specimen collection.
Active CPR or BLS certification.
Experience with Electronic Medical Record (EMR) systems.
Ability to quickly navigate multiple computer programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
Hands-on patient experience taking vital signs, administering diagnostic tests, and providing immunizations.
Ability to remain upright and stationary or move around the work area for approximately 6 to 7 hours of an 8-hour workday and lift up to 20 pounds. Reasonable accommodations are available to qualified individuals.
US work authorization.

Nice To Haves

State or national Medical Assisting certification (CMA, CCMA, or RMA), including graduation from an accredited medical assistant course.
Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment.
Strong communication skills and a customer service orientation.
Interest in expanded responsibilities, additional clinical experience, and making an impact in patients’ lives.
At least 2 years of experience working with geriatric patients.
Fluency in another language.

Responsibilities

Maintain efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and conducting medication reviews.
Stock exam rooms and manage supply inventory.
Respond to patient requests for telephone support, including providing lab results and faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care tests such as A1C, spirometry, EKGs, and blood draws for laboratory testing.
Update the Electronic Medical Record (EMR) system and upload required documents through scanning or PDF upload to ensure accurate records.
Participate in daily care team meetings about patient care and clinic operations.
Process durable medical equipment orders in partnership with clinical leadership and support teams.
Request medical records from external providers and specialists as directed by the patient’s provider.
Conduct routine quality control checks, including infection control measures and checks for equipment and expired medications or supplies, and/or help maintain the center lab.
Perform other duties as assigned.