Medical Assistant / Phlebotomist

CVS Health•Cedar Crest, NM

1d•Onsite

About The Position

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be. The Medical Assistant role is an important part of our Care Teams, which take a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. Medical Assistants are expected to build relationships with Oak Street Health members and work closely and collaboratively with their teammates to greet and room Oak Street Health patients. Medical Assistants are expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

Requirements

3+ years in a Medical Assistant role
CPR Certification required
Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement
EMR experience and proficiency required
US work authorization

Nice To Haves

2+ years of experience working with geriatric patients is preferred
Phlebotomy Technician Certification preferred
Strong communication skills and customer service orientation
Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)
Someone who embodies being “Oaky”

Responsibilities

Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
Deliver an exceptional patient experience, and help patients prepare for their provider visit
Obtain vital signs, chief complaints and review medications
Deliver patient screenings per protocols
Order supplies and stock exam rooms
Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies
Ensure exam rooms are clean, safe, and ready for patient visits
Under direction of an RN, provider and/or protocol, provide telephonic support to patients
Under direction of an RN or Provider, offer MA appropriate “visits,” such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
Perform waived laboratory testing
Schedule diagnostic testing
Apply or assist with the application of durable medical equipment
Participate in care team meetings to discuss patient care and clinic operations
Other duties, as assigned