Medical Assistant/Phlebotomist II - Cancer Center

Tahoe Forest Health System•Truckee, CA

About The Position

Assists in the examination and treatment of patients under the direction of a physician or advanced practice provider by performing tasks and supportive services. Performs venipuncture or skin puncture to withdraw blood. The role includes clinical, laboratory, patient-support, and front-office duties in a cancer center setting. The employee interviews patients; measures and records vital signs and other information in electronic medical record systems; prepares examination and procedure rooms; supports practitioners during examinations and procedures; processes instruments; maintains supplies, medications, equipment, and exam rooms; operates diagnostic equipment; performs routine CLIA-waived tests and injections; collects laboratory samples; supports patient education and telephone follow-up; and assists with wound care and specialty or genetic test orders when relevant to the department. The role may also include participating in interdisciplinary huddles, coordinating durable medical equipment orders, traveling off-site for scheduled employer or community health activities, and assisting front-office staff with scheduling, registration, payments, referrals, and release of records. The employee processes medical-record requests, demonstrates System Values, follows System policies and procedures, and performs other assigned duties. No supervisory responsibilities.

Requirements

No educational requirement.
Six months to one year of relevant experience.
Basic Life Support (BLS) for Healthcare Providers upon hire; the employee will be enrolled in the Resuscitation Quality Improvement (RQI) BLS Entry or Prep Curriculum, depending on prior BLS certification, within three months of hire into the job.
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA), or EMT1; required upon hire in California.
Certified Phlebotomy Technician I upon hire.
Knowledge of medical terminology and familiarity with medical documents and medical chart components.
Direct patient-care experience in a medical office, medical clinic, laboratory, or hospital.
Strong written, electronic, and verbal communication skills.
Willingness to receive on-the-job training in duties not previously learned.
Keep all certifications valid and current, and comply with future changes in testing or certification required by California State legislature.

Nice To Haves

Bilingual Spanish.
Experience in the department's area of specialty.

Responsibilities

Interview patients; measure vital signs, including pulse, temperature, blood pressure, weight, and height; and record information in electronic medical record systems.
Prepare treatment rooms for examinations and specialty-specific procedures; drape and position patients; and position instruments and equipment.
Hand instruments and materials to practitioners as directed; clean and process instruments.
Maintain par levels of medical supplies and medications, follow department procedures for ordering supplies, and discard and replace outdated items according to policy.
Maintain patient-care equipment and clean, organize, and stock examination rooms between visits.
Operate EKG and other equipment for routine diagnostic tests, or coordinate testing appointments and obtain test results.
Perform routine CLIA-waived laboratory tests.
Administer intramuscular, subcutaneous, and intradermal injections, verifying medication and dosage with licensed clinical staff.
Provide practitioners with patient-specific information relevant to prescription requests and route prescriptions to pharmacies as needed.
Assist with patient education.
Answer telephone calls, retrieve messages, provide information, route calls, and perform follow-up as indicated and according to department policy.
Perform venipuncture and collect and prepare laboratory samples obtained by venous draw.
Perform basic wound care and wound dressing changes as directed, when relevant to the department.
Submit and track orders for specialty and genetic tests, when relevant to the department.
Participate in interdisciplinary huddles and report updates as assigned, when relevant to the department.
Coordinate durable medical equipment orders and track their status, including requests for medical beds and oxygen, when relevant to the department.
Travel off-site as scheduled to support employer and community health activities, when relevant to the department.
Assist front-office staff with clerical tasks, including scheduling, registration, payments, patient referrals, and release of records.
Process medical-record requests, including obtaining or transmitting records and documenting status updates in the EMR according to department policy.
Demonstrate System Values and comply with System policies and procedures.
Perform other duties as assigned.