Medical Assistant - Pharm/Chronic Disease management
About The Position
Medical Assistants (MAs) are essential members of the chronic disease management team, working closely with clinical pharmacists to deliver high-quality care to ambulatory patients. The Chronic Disease Management team consists of pharmacists that receive referrals from providers to help manage patients with chronic diseases such as diabetes, hypertension, etc. In this non-traditional Medical Assistant role, MAs will: Collaborate directly with pharmacists in chronic disease management clinics. Manage referral work queues efficiently. Schedule and reschedule patient appointments. Ensure all necessary patient forms are prepared for pharmacist visits. Assist with patient communications, including phone calls and in basket messages. This position plays a vital role in supporting clinicians and enhancing the patient experience through proactive coordination and communication. It consists primarily of phone work rather than face-to-face patient interaction. Scheduled hours are Monday-Friday between 8am- 5pm. (Full time – 40 hours weekly)
Requirements
- High School Diploma or GED required.
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
- Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
- Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
- Ability to lift 35 pounds without assistance.
- Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
- Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids.
- Will be required to wear protective clothing and equipment as needed.
- Operates all equipment necessary to perform the job.
Responsibilities
- Collaborate directly with pharmacists in chronic disease management clinics.
- Manage referral work queues efficiently.
- Schedule and reschedule patient appointments.
- Ensure all necessary patient forms are prepared for pharmacist visits.
- Assist with patient communications, including phone calls and in-basket messages.
Benefits
- Paid Time Off programs
- medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
