Medical Assistant / Patient Services Representative

ADVENTColumbus, OH
$18 - $25Onsite

About The Position

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Work in our newest OH clinic in Grove City - Coming in early October 2026! Now Hiring: Medical Assistant /Patient Services Representative- Part-Time Locations: Grove City, OH (training and occasional coverage at our Easton and Dublin clinics) As a Medical Assistant/Patient Services Representative, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

Requirements

  • Previous experience in a medical or healthcare setting preferred
  • Medical Assistant certification preferred or minimum of 1 year experience
  • Strong time management skills and the ability to multitask effectively
  • Experience working with performance-based goals or metrics
  • A customer-first mindset and excellent communication skills
  • Tech-savvy with experience in Microsoft Office and Electronic Health Records
  • High attention to detail and accuracy
  • A problem-solver who thrives in a fast-paced environment
  • A positive, team-oriented attitude and strong work ethic
  • Valid driver license

Responsibilities

  • Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment
  • Ensure a smooth and seamless patient experience throughout the day
  • Collaborate closely with clinical staff to support quality care
  • Room patients and accurately document medical history and vitals in the EMR
  • Assist in procedures with Physicians
  • Safety and sanitation of rooms and equipment
  • Welcome patients warmly and assist with scheduling needs
  • Schedule appointments and manage patient flow for a smooth clinic experience
  • Answer incoming calls and provide overflow support to the call center as needed
  • Open and close the clinic following established protocols
  • Ensure proper documentation, process payments, and support daily clinic operations
  • Order medical supplies and pharmaceuticals as needed
  • Onboard and train new staff
  • Provide support to our market clinics as needed

Benefits

  • PTO and paid holidays
  • 401k match & life insurance
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