Medical Assistant / Patient Services Representative - Float
About The Position
Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Medical Assistant / Patient Services Representative - Float. Locations: Wauwatosa (assist at Mequon and Sheboygan clinics as needed). As a Medical Assistant / Patient Services Representative - Float, you will play a vital role in supporting clinics. This position provides coverage across multiple clinic locations as needed, assists with training new staff and helps deliver a consistent, high-quality patient experience. Through your flexibility and patient focused approach, you will help patients feel supported and cared for throughout their journey ADVENT.
Requirements
- Previous experience in a medical or healthcare setting preferred
- Medical Assistant certification preferred or minimum of 1 year experience
- Strong time management skills and the ability to multitask effectively
- Experience working with performance-based goals or metrics
- A customer-first mindset and excellent communication skills
- Tech-savvy with experience in Microsoft Office and Electronic Health Records
- High attention to detail and accuracy
- A problem-solver who thrives in a fast-paced environment
- A positive, team-oriented attitude and strong work ethic
- Valid driver license
Responsibilities
- Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment
- Ensure a smooth and seamless patient experience throughout the day
- Collaborate closely with clinical staff to support quality care
- Room patients and accurately document medical history and vitals in the EMR
- Assist in procedures with Physicians
- Safety and sanitation of rooms and equipment
- Welcome patients warmly and assist with scheduling needs
- Schedule appointments and manage patient flow for a smooth clinic experience
- Answer incoming calls and provide overflow support to the call center as needed
- Open and close the clinic following established protocols
- Ensure proper documentation, process payments, and support daily clinic operations
- Order medical supplies and pharmaceuticals as needed
- Onboard and train new staff
- Provide support to our market clinics as needed
Benefits
- 16+ days PTO (prorated first year) + paid holidays
- Health, dental, and vision coverage with employer-paid HRA
- 401k match & life insurance
- Regular business hours - no nights or weekends
- A culture that values solutions and encourages growth
- Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
