Medical Assistant Patient Services Coordinator
About The Position
Medical Assistant / Patient Services Coordinator SynergenX Health – Alamo Ranch, San Antonio, TX About SynergenX SynergenX is a patient-focused healthcare organization specializing in hormone replacement therapy and wellness services. As part of an established and growing network, our Alamo Ranch clinic in San Antonio provides an opportunity to work in a supportive, fast-paced environment focused on delivering high-quality care and an exceptional patient experience. Position Summary The Medical Assistant / Patient Services Coordinator is a dual-role position serving as the first point of contact for patients while also supporting clinical services under the direction of licensed providers. This role blends patient-facing customer service, clinical skills, and administrative responsibilities to ensure smooth daily clinic operations and high-quality care. This position is ideal for a healthcare professional who enjoys variety, accountability, and making a direct impact in a patient-centered setting.
Requirements
- 6 months of experience as a back-office medical assistant or completion of an externship in lieu of certification (required)
- High school diploma or GED required
- Proficient with electronic health records and Microsoft Office
- Highly organized, detail-oriented, and able to multitask in a fast-paced clinic
Nice To Haves
- Previous experience in a medical office, clinic, or healthcare setting preferred
- Strong patient service, communication, and interpersonal skills
- Comfortable discussing insurance, billing, and payment options with patients
Responsibilities
- Greet and check in patients in a warm, professional manner
- Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately
- Collect and process patient payments accurately
- Answer phones, manage messages, and respond to patient communications
- Enter and maintain accurate patient and insurance information in the EHR
- Maintain an organized, clean, and welcoming front desk and waiting area
- Support scheduling, administrative tasks, and clinic flow
- Complete daily cash reconciliation and bank deposits
- Obtain and document vital signs for all patients
- Perform phlebotomy and injections independently
- Assist providers with clinical procedures as needed
- Operate EKG and point-of-care testing equipment per protocol
- Prepare lab requisitions and patient plans in advance
- Support efficient patient flow, rooming patients within 10–15 minutes
- Clean, stock, and inventory exam rooms daily
- Complete all required clinical and operational logs
- Handle and process patient specimens according to lab protocols
- Perform quality control documentation and instrument maintenance
- Identify and report any issues affecting test accuracy
Benefits
- Competitive pay at $19.50/hour
- Great benefits package
- Opportunity to be part of a growing healthcare organization
- Patient-centered culture focused on quality care
- Collaborative and supportive clinical environment
- Stable, part-time schedule with consistent hours
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
