Medical Assistant Patient Services Coordinator
SynergenX Health Holdings LLC•Katy, TX
•Onsite
About The Position
The Medical Assistant / Patient Services Coordinator is a dual-role position serving as the first point of contact for patients while also supporting clinical services under the direction of licensed providers. This role blends patient-facing customer service, clinical skills, and administrative responsibilities to ensure smooth daily clinic operations and high-quality care. This position is ideal for a healthcare professional who enjoys variety, accountability, and making a direct impact in a patient-centered setting.
Requirements
- 6 months of experience as a back-office medical assistant or completion of an externship in lieu of certification (required)
- High school diploma or GED required
- Proficient with electronic health records and Microsoft Office
- Highly organized, detail-oriented, and able to multitask in a fast-paced clinic
Nice To Haves
- Previous experience in a medical office, clinic, or healthcare setting preferred
- Strong patient service, communication, and interpersonal skills
- Comfortable discussing insurance, billing, and payment options with patients
Responsibilities
- Greet and check in patients in a warm, professional manner
- Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately
- Collect and process patient payments accurately
- Answer phones, manage messages, and respond to patient communications
- Enter and maintain accurate patient and insurance information in the EHR
- Maintain an organized, clean, and welcoming front desk and waiting area
- Support scheduling, administrative tasks, and clinic flow
- Complete daily cash reconciliation and bank deposits
- Obtain and document vital signs for all patients
- Perform phlebotomy and injections independently
- Assist providers with clinical procedures as needed
- Operate EKG and point-of-care testing equipment per protocol
- Prepare lab requisitions and patient plans in advance
- Support efficient patient flow, rooming patients within 10–15 minutes
- Clean, stock, and inventory exam rooms daily
- Complete all required clinical and operational logs
- Handle and process patient specimens according to lab protocols
- Perform quality control documentation and instrument maintenance
- Identify and report any issues affecting test accuracy
Benefits
- Competitive pay at $21/hour
- Great benefits package
- Opportunity to be part of a growing healthcare organization
- Patient-centered culture focused on quality care
- Collaborative and supportive clinical environment
- Stable, full-time schedule with consistent hours
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
