Medical Assistant/Patient Service Representative Specialist - Convenient Care

Christie Clinic•Champaign, IL

1d•$18 - $24•Onsite

About The Position

Christie Clinic's department of Convenient Care is seeking a Medical Assistant/Patient Service Representative Specialist on a rotating schedule, 3 days a week with availability from Sunday-Saturday 8:00am-8:00pm, including weekends and holidays on rotation. Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments, collecting payments and assisting with the checkout or rescheduling process. They will serve as a liaison between patients and medical support staff. Duties will also include performance of skills through the delivery of patient care using a systematic patient assessment.

Requirements

High School Diploma or equivalent
CPR Certification

Nice To Haves

Previous health care experience
Certified Nurse Assistant Certificate and/or graduation from an accredited program for medical assistants

Responsibilities

Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
Provide check-in process for patients.
Verify and update necessary demographic and insurance information.
Apply co-payments, as needed.
Maintain provider schedules.
Keep a neat and orderly work and lobby area.
Ensure that the patient completes the router form.
Prepare exam and treatment rooms with necessary instruments prior to appointment.
Clean and restock following appointment.
Assist patient to exam room, take vitals, weight and height of patient.
Enter information into the electronic medical record.
Maintain and update patient medical record upon visit including allergies, medications, etc. and enter into the electronic medical record.
Flag appropriate room for provider to see patient.
Assist with procedures during appointment.
Perform lab tests, treatments, etc., as directed by provider.
Perform related work as required.