Full Time - Medical Assistant/Patient Representative - Beacon

Sun River Health•Beacon, NY

2d•Onsite

About The Position

Sun River Health is seeking a Full-Time Medical Assistant/Patient Representative to support our Beacon location. This role involves providing patient-centered care, facilitating patient access to services, and managing the registration and appointment process. The Medical Assistant/Patient Representative is an integral part of the medical care team, serving as the initial point of contact for patients seeking care. The position requires performing job duties in compliance with organizational systems and standards, and may involve additional tasks as assigned. The role emphasizes excellent interpersonal skills for communicating with a diverse patient population in a pleasant, knowledgeable, and efficient manner.

Requirements

High School diploma/ GED with Medical Assistant Training Certificate
0-1 year of related work experience

Nice To Haves

Associate's degree with Medical Assistant Training Certificate

Responsibilities

Takes vital signs, vision, and/or hearing tests.
Records patient data in eCW, including laboratory results, pain level, PEAS, PhQ, Smoke status, etc.
Documents the reason for the visit and ensures CVRs are completed as needed.
Performs in-house labs and collects specimens for outside labs (e.g., Pap, cultures).
Performs quality control for labs in accordance with organizational protocols.
Prepares exam rooms and necessary equipment.
Assists and chaperones during patient examinations and treatments.
Maintains stocked and orderly clinical areas.
Ensures all dated materials are current and disposes of outdated supplies.
Cleans and sterilizes all equipment and logs each instance.
Performs basic clerical work in the service area, answers phones appropriately, and communicates problems/concerns to the nurse.
Handles telephone inquiries.
Ensures all appropriate logs are maintained.
Facilitates patient care within different departments of Sun River Health and with outside agencies.
Verifies all insurance and sets fees based on the sliding scale fee.
Consults with medical staff to link patients to services through ancillaries such as translation, transportation assistance, and application assistance.
Responsible for telephone and mail contact with patients.
Assists with daily reception activities and ensures all processes for patient services are initiated.
Provides basic instruction and health education to clarify provider instructions, procedures, and referral needs.