Full Time - Medical Assistant/Patient Representative - Beacon

Sun River Health•City of Beacon, NY

3d•$21 - $24•Onsite

About The Position

Sun River Health is seeking a Full-Time Medical Assistant/Patient Representative to support our Beacon location. This role involves assisting patients and professional staff within an assigned unit or community site, supporting medical care as directed by nursing and medical staff. The position requires performing job duties in compliance with systems and job-specific standards, and any additional assigned duties. The Medical Assistant/Patient Representative is responsible for providing patient-centered care, facilitating patient access to services efficiently and knowledgeably, and communicating with a diverse population using strong interpersonal skills. This role is the primary point of contact for patients and is integral to the medical care team, handling all aspects of patient registration and appointment processes.

Requirements

High School diploma/ GED with Medical Assistant Training Certificate
0-1 year of related work experience

Nice To Haves

Associate's degree with Medical Assistant Training Certificate

Responsibilities

Takes vital signs, vision, and/or hearing tests, records patient data in eCW (laboratory results, pain level, PEAS, PhQ, Smoke status, etc.), documents reason for visit and ensures CVRs are completed as needed.
Performs in-house labs, collects specimens for out-side labs (e.g., Pap, cultures, etc.), and performs quality control in accordance with organizational protocols.
Prepares exam room and any needed equipment, and assists/chaperones during patient examinations and treatments.
Keeps clinical area stocked and organized, ensuring all dated materials are current and outdated supplies are disposed of.
Cleans and sterilizes all equipment and logs each time this service is performed.
Performs basic clerical work in the service area, answers phones appropriately, communicates problems/concerns to the nurse, and handles telephone inquiries.
Ensures all appropriate logs are maintained.
Facilitates patient care within different departments of SRH and outside agencies.
Verifies all insurance and sets fees based on the sliding scale fee.
Consults with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance, and application assistance.
Responsible for telephone and mail contact with patients.
Assists with daily reception activities and ensures that all processes needed for patient services are initiated.
Provides basic instruction/health education to clarify provider instructions, procedures, and referral needs.